Nirmalya Dutta Email and Phone Number

•Spearheaded branch setup, provided robust infrastructure support, and implemented effective cost control measures, optimizing operational efficiency and reducing expenses by 20%•Managed cash sales, petty cash disbursements, CMS (Cash Management System), and bank operations, ensuring accuracy and compliance while optimizing financial processes•Administered phlebotomist conveyance and managed settlement of sample collection charges, ensuring efficient expense management and timely reimbursement•Directed marketing travel allowances and settlement of outstation expenses, ensuring accurate budget control and compliance with company policies•Handled franchisee (FOFO) acquisition and onboard formalities, ensuring smooth integration into company operations and compliance with franchise agreements•Supervised franchisee, corporate, and credit B2B invoice processing and claim raising, ensuring accurate financial transactions and timely collections•Conducted payment follow-ups and implemented debtors control measures, optimizing cash flow and reducing outstanding balances by 90%•Referral fee payouts for a franchise called GenuBuddy & Business Associate, ensuring accuracy and timely disbursement, fostering strong partner relationships•Generated center-wise and consolidated MIS reports for center revenue and outstanding accounts, facilitating informed decision-making and financial oversight•Controlled reimbursement of other expenses from petty cash, ensuring accurate documentation and compliance with company policies•Implemented mobile corporate CUG (Common User Group) for PAN India within the entire group, optimizing communication efficiency and enhancing operational cohesion•Prepared daily and monthly MIS reports of revenue, providing accurate financial insights and supporting strategic decision-making

•Orchestrated the SastaSundar brand launch event and provided startup support, ensuring seamless execution and fostering initial market penetration•Managed printing of visiting cards, ID cards, letterheads, envelopes, and leaflets, ensuring consistent branding and timely delivery•Executed brand promotion strategies, overseeing registration, activation, and app installations, resulting in a 40% increase in user engagement and app downloads•Managed B2C order pickups and coordinated delivery logistics, optimizing efficiency and ensuring timely customer satisfaction•Led branch setup initiatives and executed internal and external branding strategies, enhancing brand visibility and customer engagement across locations•Managed branch operations, overseeing sales activities and optimizing cash management processes, resulting in a 15% increase in operational efficiency•Provided sales support and managed camps and events, ensuring seamless coordination and achieving targeted participation and engagement goals•Oversaw van, bike, and helmet branding initiatives, increasing brand visibility and market presence by 25% through strategic placements and designs•Managed the placement of flex banners, standees, demo tables, and umbrellas with logos, enhancing brand visibility at events and key locations•Coordinated the design and distribution of branded T-shirts, caps, and delivery bags, bolstering brand promotion efforts and increasing customer engagement•Provided comprehensive support for a franchise called HealthBuddy promotional materials, ensuring effective distri- bution and maximizing brand visibility across targeted demographics•Implemented corporate CUG connections and integrated SastaSundar caller tunes, enhancing brand identity and communication efficiency within the organization

•Directed building administration and maintenance, implementing cost-effective measures that reduced maintenance expenses by 20% while ensuring optimal facility functionality•Managed Business Associate agreements and streamlined commission payout processes, and ensuring timely and accurate disbursements•Oversaw visiting card, ID card, and consumable management, ensuring efficient distribution and maintaining inventory accuracy •Supported the launch of Foreseegame.com consumer engagement software, driving a 40% increase in user engagement and contributing to a successful product rollout

•Implemented cost control measures and cutting operational costs by 15%•Developed and maintained reports and MIS, enhancing data accuracy and reporting efficiency, resulting in 30% faster decision-making processes•Supported brand promotion for Club Kautilya, an investment portfolio management facility, executing marketing strategies that increased brand visibility by 30% and membership engagement by 25%

•Successfully initiated branch setup for 5+ new locations, ensuring seamless infrastructure support and operational readiness•Provided robust sales support and simplified branch operations, optimizing processes to achieve a 10% increase in sales performance•Managed petty cash, coordinated tours, and organized camps, ensuring efficient budget utilization and seamless event execution•Effectively developed and managed vendors, negotiating contracts that reduced overhead costs by 15% while improving service delivery

•Demonstrated expertise in marketing and selling ICICI Prudential Life Insurance products•Led team development initiatives, enhancing productivity through tailored training programs and performance coaching

•Successfully sold TATA AIG life insurance products as a corporate agent, meeting or exceeding sales targets consistently while providing tailored insurance solutions to clients•Achieved a 25% increase in business and personal loans (both PL & STPL) sales from ICICI Bank within 6 months, utilizing targeted sales strategies and fostering strong client relationships•Established 5 new branches, delivered infrastructure support, spearheaded branding campaigns in Kolkata, Barasat, Howrah, Durgapur, & Bhubaneshwar resulting in a 20% increase in customer engagement, and streamlined operations•Project Managed the setup of Orientum restaurant under hospitality management, ensuring efficient operations and high-quality service standards

•Successfully marketed and sold Sterling SIVA & Fujitsu ICIM (RPG Group) computer hardware, exceeding sales targets by 25% through strategic client engagement and product knowledge•Effectively promoted and sold HP, Modi Olivetti, TVSE, Wipro and Epson printers, achieving a 15% increase in sales revenue by leveraging strong product knowledge and client relationships•Strategically launched and closed deals for UPS systems online, off-line, & power interactive models from APC and Electronic & Control, driving a 20% increase in sales through targeted marketing strategies and customer education•Skillfully positioned and negotiated contracts for LAN and other accessories, achieving robust sales growth through targeted promotions and customer-centric strategies•Drove sales growth for Annual Maintenance Contracts (AMCs) for computer hardware, resulting in a 30% increase in contract subscriptions and bolstering long-term client relationships•Achieved significant revenue growth by selling operating systems, software like Microsoft, Novell, & Norton, and financial packages such as Tally, Midas, and Coral•Increased market share and delivered sales for LAN setup projects, including hardware and software with onsite support, achieving 100% client satisfaction and exceeding project delivery expectations•Executed a successful marketing campaign and generated revenue from software and hardware training tailored to industry requirements, coupled with comprehensive career counseling and placement services post-training

•Bridged vendor & corporate computer users by disseminating product information through the publication of Computer Information Services (CIS) magazine in Calcutta•Conducted comprehensive market surveys among 100+ computer vendors and 1000+ corporate users, providing actionable insights that informed strategic decisions and market positioning•Efficiently managed member & subscription collections with a 95% on-time payment rate, contributing to improved financial stability and operational efficiency•Directed advertisement collection & lead generation efforts, achieving a 30% increase in qualified leads and revenue growth

•Led data collection and analysis initiatives, enhancing management decision-making and control with actionable insights, contributing to a 50% efficiency gain•Managed financial accounting operations, including proficient cash handling and reconciliation, ensuring accuracy and compliance with regulatory standards•Implemented pricing and product coding strategies to streamline operations and enhance accuracy in product management•Proficiently prepared proforma invoices, invoices, packing lists, purchase orders (POs), and material receiving vouchers (MRVs), ensuring accuracy and efficiency in documentation and transaction processes•Expertly calculated and documented duty drawback calculations, ensuring compliance and maximizing financial benefits for the organization•Conducted precise valuation of closing stock, ensuring accurate financial reporting and compliance with accounting standards•Executed final billing, proficiently managed foreign exchange conversions, and facilitated seamless bank transactions to ensure efficient financial operations