Theodora Doukas Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

Mississauga, Ontario

Hire and manage a team of 20+ part-time staff for all field researchTraining staff on research practices and technologies Direct contact with recruiters to maintain interview schedule, track respondent show rates and ensure quotas are filled and balancedDealing with upset or concerned respondents Preparing for client visits by ordering meals and supplies by client requestRestocking office supplies and keeping the office running day to dayEnsuring health and safety guidelines are metOpening and closing office, locking doors and setting alarm

Mississauga, Ontario

Gathering of data during the research processUtilizing technology such as eye tracking glasses and biometric equipmentInteracting with respondents to gain insight into their consumer behaviourProvide customer service assistance by performing reception duties, responding to public and/or internal inquiries and performing cashier duties.Interprets, synthesizes and analyzes data.

Toronto, Canada Area

Assist with event preparation: volunteer coordination, provided guest servicesPromote events using social mediaCreated the step-by-step instructions for online donationsPrepared information packages for conferences and community outreachCollected pledges and fundraising awardsSolicited businesses for donations of prizesResearched and updated donor profiles and application process using Raiser’s Edge Created Digital Media to ensure kids knew about their servicesServed as a Research assistant: coded templates, created an Excel database Created various databases to ensure organization of resources and donor information Organized and verified tax receipts prior to mailing to donorsCalled to thank donors to reinforce Kids Help Phone’s appreciation Created Digital Media to ensure kids knew about their services

Mississauga, On

Design, build and maintain our social media presenceCreate, measure and report performance of all digital marketing campaigns, and assess against goalsIdentify trends and insights, and optimize spend and performance based on the insightsBrainstorm new and creative growth strategiesResearch emerging technologies and apply when appropriateManaging online brand and product campaigns to raise brand awarenessResponsibility for planning and budgetary control of all digital marketingAnswer customer questions and complaints

Receive telephone calls and direct as and where necessaryArrange conferences and meetingsDirect visitors to the office to appropriate staff membersSet up and handled incoming mail and office filing systems.Filing, archiving, photocopying, scanning, and faxing documentsEvent preparationData-entry

• Provided excellent customer service• Lead in organizing dining room as well as private party functions • Received and recorded patrons' reservations and assigned tables• Greet patrons at entrance of dining room, • Attended and resolved complaints• Performed and maintained inventory management • Supervised and coordinated activities of food and beverage servers and other serving staff• Trained new employees

Helped organize the Olympic Flame of Love Foundation’s annual fair for autistic children Assisted in managing the event, event logistics, volunteer recruitment/coordination, Promoted the event, spreading the word within the community Event set up and tear down, ensure all materials are packed and ready for event

Bachelor'S Degree, Communication Studies, Psychology

Certifictate, Marketing