Theodora Simion Email & Phone Number

Mississauga, Ontario, Canada

Responsible for leading process improvement and change management initiatives across the organization.

Canada

• Oversaw trade operations, including pricing and contracts, strategic planning, sales reporting, analysis, forecasting, marketing, and communications, with accountability for wholesaler relations and efficient.
• Quarterbacked corporate commercial budget planning, monitored performance, and adjusted forecasts as needed.
• Coordinated complete customer contract life cycle, from proposal to implementation and compliance monitoring
• Supervised external customer service team, ensuring efficient order processing and customer satisfaction.
• Migrated data to Hikma systems and platforms after acquisition of Teligent Canada assets
• Directed marketing functions, transitioning marketing materials to Hikma brand, driving awareness, and assuring continuity / consistency of communications

Mississauga, Ontario, Canada

• Supported General Manager (GM) in planning and executing strategy. Headed commercial operations activities, including pricing and contracts, budgeting, forecasting, and sales analysis.
• Designed, implemented, maintained, and troubleshot in-house sales database, realizing 35% reduction in time spent on reporting and reconciliations and 20% savings from rejected failure-to-supply penalties.
• Streamlined sales reporting, commission management, and customer reconciliations, cutting turnaround time by 15%.

Toronto, Canada Area

• Managed hospital, retail, government, and specialty customer contracts.
• Designed and implemented processes streamlining operations, delivering efficiencies, cost savings, and compliance with financial audit requirements.
• Led customer RFP process, including bid opportunities identification, market research, pricing analysis, submission, and follow-up, increasing business in 70% of bids
• Directed 3rd-party logistics (3PL) and customer service transition, including inventory planning and data migration / validation, resulting in warehouse and customer service functions being successfully transferred to.
• Scope of role expanded to include US Pricing and Contracts management in 2019

• Oversaw hospital contracts throughout life cycle, including rebates, product changes, contract additions, communications, and business reviews
• Supported hospital sales department, enabling managers, to focus on customer interactions and growth
• Collaborated with finance department on budget calculations, improving accuracy and giving early notice of changes

• Analyzed contract opportunities and prepared RFPs.
• Coordinated communications and interaction with hospital group purchasing organizations (GPO), individual accounts, veterinaries, government, and specialty centres.
• Worked with stakeholders, ensuring compliance and customer satisfaction

• Handled hospital group purchasing organization GPO contracts, from preparing RFPs to award, periodic reporting, rebate payments, and reconciliations.
• Improved submission process based on customer feedback and RFP results

• Supervised team in sales database management. Supported sales and finance teams with analyses and reports.
• Carried out account reconciliations for independent and corporate accounts.
• Designated as lead on blueprinting, master data conversion / validation, and data conversion / validation for transition to SAP system

• Owned database management, including wholesaler data loads, customer master data, rebates, and agreement maintenance.
• Functioned as point person for monthly accruals, payments, and reconciliations for buying groups and Québec independent customers.
• Analyzed and reported on sales results

Brasov County, Romania

Certificate, Project Management

Master'S Degree (Dipl.Eng.), Electrical Engineering And Computer Science

Automation and Industrial IT