I currently work as a Desktop Technician at the Barnes & Noble's Distribution Center in Monroe. I went to school at Rutger's University and obtained a bachelor's degree majoring in Information Technology and Informatics major (ITI) and minoring in Digital Communication in Media (DCIM). I posses 5+ years of experience working in technical support. Technical Skills: Windows 10, macOS, Microsoft Office365, Outlook, Excel, Teams, Active Directory, IBM AS/400, Knighted Warehouse Management System, Track-It, Swift, UIKit, HTML, JavaScript, CSS, SQLSkills: Troubleshooting, Communication, Adaptability, Teamwork, Resourcefulness, Analytics, Time Management, OrganizationInterests: Cars, Cooking(mostly Asian cuisine), PC Building, Building Custom Mechanical Keyboards, Video Games, Guitar & Drums