Lee M. Email & Phone Number

United States

• Drove business performance enhancement by leveraging strategic tools to optimize good management processes.
• Gathered requirements from business process owners. Gather and document requirements. UAT within various applications, record and report status.
• Utilized Nautilus and OnBase applications to validate and streamline processes and transactions. Expertise in troubleshooting errors within datasets to ensure accuracy and efficiency. Test API’s (Rest and Soap) for.
• Installed and configured applications to facilitate seamless financial transactions, tracking fund transfers to maintain financial integrity. Monitored supply chain operations timelines to ensure cost effectiveness of.

• Demonstrated adept leadership skills to drive project deliverables.
• Communicated effectively with potential clients to earn project contracts.while managing commercial contracts
• Utilizing Fiserv DNA software. Conduct UAT. Document results. Create application installation documentation.
• Conducted analyses and oversaw multiple projects varying in size ensuring the successful completion of those projects. UAT, create installation documentation. Provide training seminars.
• Proficient with Sentry, Splunk, and Data Dog for payment artifact tracking
• Amplify sales, exceed monetary expectations towards market share growth.

Phoenix, Arizona, United States

• Led a team through various phases to ensure a seamless processes and deliver within the timeframe of testing, remedy errors and install 1350 applications for end users across 55 locations.
• Provided communication and project progress and outcomes to stakeholders.
• Provided invaluable mentoring to cross-functional teams and delivered comprehensive instruction on in house project framework requirements.
• Direct and monitor the installation, diagnosis, repair, and maintenance of applications.
• Obtaining projects to spearhead the installation of Cerner Databases for over 3000 employees.
• Installed, configured, and tested over 1500 applications running on the Gold Image across 43,000 desktops 55 hospitals/clinics.Contracts: Dignity Health, Hospice of the Valley

Ohio, United States

• Cold call and obtain clients via referral regarding advertising campaigns for catalogs and brochures.
• Developed user stories for customers projects, create use cases, and process flows, capturing all requirements in a timely manner to facilitate growth and expansion while fostering robust partnerships and alliances..
• Effectively prioritized requirements through collaborative efforts with stakeholders, resource allocation and managing project scope.
• Strategically positioned the company for expansion in alignment with prevailing market trends.Clients: Sherwin Williams, Kraftmaid Cabinetry, Cleveland Clinic

Master Of Information Systems (Mis), Information Management, A

Bachelor Of Science (B.S.), Information Technology

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