Customer Service Specialist
CurrentAs a Guest Services Attendant at the Westin Hotel, I was the first point of contact for our guests, ensuring a seamless and welcoming arrival experience. I provide exceptional service through courteous greetings, efficient parking, and thoughtful assistance with guest vehicles and luggage.Responsibilities:Warmly welcome guests upon arrival, offering friendly and efficient service.Safely park and retrieve guest vehicles, maintaining a secure and organized parking area.Assist guests with luggage, providing clear directions and helpful information about hotel services and local attractions.Maintain a professional appearance and demeanor, upholding Westin's standards of excellence.Coordinate with the front desk and concierge to ensure a smooth guest experience.