- Support tier 0 Japan customers including Nomura Research Institute(NRI), in handling service requests, incident response, change management processes, etc., across oracle cloud infrastructure (both DRCC and Alloy) regions.-Support top tier customers troubleshooting/resolving OCI technical issues including virtual machines, computing platforms, networking, tenancy management and so on.- Overlook the general process of change management to focus on improvements, automationetc.,- Onboard tier 0 Japan customers for new projects team setup and support process creation.- Provide bilingual(Japanese/English) technical consultation/support/solutions to engage global OCI customers on cloud technologies including cloud computing/storage, resource quota management, hypervisors, virtual machines, Oracle database(Exadata) on cloud, load balancer management, node migration solutions, etc.,

- Led the projects and maintained customer relationships to deliver Optofidelity tester Al robot solutions for industry wide AR/VR devices and form new testing standards with large tech customers in the field.- Led the China new product and project teams to meet customer and industry requirements and make the best of the resource including improving business processes.- Managed projects leveraging optical technologies such as camera, sensor, lens, projectors, etc., from China/Finland teams to deliver customized solutions in the US.- Managed research, development and manufacturing resources in China to integrate optical components/instruments prototyped in Europe.

- Managed carriers, OEM & SoC partners engineering for Android.- Created Partner Gerrit, Android Dev/Release branches and managed downstream users facing Android code base release - Pushed Android platform branches monthly with SPL update in AOSP. - Updated monthly Android ecosystem wide mandated and strongly recommended patch bulletin to fix critical bugs/xTS test failures to unblock and improve the quality of Android releases for global Android partners- Owned Android OEM Beta program to engage OEMs/SoCs to release Beta builds for developers and users by granting early access to pre-release Android APIs and features

cyber security product solution architect - IoT/OEM(SDK API)cyber threat data analysis and threat hunting platform constructionSecurity engineering, threat intelligence, contextual cyber threat solutions. Splunk, Python, SQL, Saas based solution

Qualcomm innovative technology biz dev - IoT open source alliance partner engagement, wireless charging, wifi module solutions connecting electronic devices seamlessly e.g. speakers

GE embedded products sales engineer - single board computers, KDDI LTE base station infrastructure, ATCA 10G data board sales.