Theon Stryker Email & Phone Number

Colorado, United States

Sahaqiel Books is telling stories by and for marginalized identities. We specialize in hope, understanding, love, death and murder with tones of science fiction, fantasy and darkness. Our first book is out in March 2023! Stay tuned!

United States

Transforming the way we do business, Trimble's goal is to take it's existing product lines and align them through a digital transformation effort and create a clear path for all users to reach support. Using customer interviews and internal systems, aligning the business needs with the customer experience. Customer experience includes: - Creation of a.

Colorado, United States

Creating documentation for all audiences across an enterprise platform. API documentation includes: - ReDoc formatted API Specifications - How-To, Getting Started and Basic user guidance - Support and Help articles as needed for common answers for Level 3 support teams Trimble's goal was to turn all of their Cloud platform services with their "Everything.

Acting as the frontline support for all SketchUp users. Using sales force we handle a high volume of customer tickets while looking for ways to improve performance not only for the program but for the future of ticket handling. At this position, I currently handle all Tier 1 & 2 technical questions training from licensing information all the way up to.

Working closely with the Vice President of Operations, my primary support and training role for over 700 publishers in a digital asset management system Publishers were of various sizes including academic presses down to two-man shops. Our goal was to make sure all customers had the best experience from first-touch until end date was our goal with an.

A position with many hats, working with V and C levels as well as customers directly. I was primarily an operations liaison in charge of 65 vendor relationships and the system admin for our DAM. Worked with clients like Amazon, Google and B&N to identify processes and established continued communication. Also acted as product owner for Constellation, the.

• Quality assurance of all projects being run through the production environment and shift management.
• Highest level quality assurance of all projects completed by staff
• Managed and trained all new staff members
• Always providing a high level of customer service
• Organized schedules and assisted in morale boosting activities