Patrick Graham Email & Phone Number

Charlotte, NC, US

Henderson, Kentucky, United States

• Efficient and Inspired Menu: Redesign menu to offer unique and inspired dishes aimed at filling a gap in the local market while also optimizing space and efficiency inside the food truck.
• Systems and Consistency: Created new systems to improve sanitation, financial reporting, and improved customer service.
• Cold Calling: Prospecting local businesses and organizations to market the food truck, increase local presence, and drive sales.
• High Standards: Trained new employees to hold the food truck to the highest standards.

Turks And Caicos Islands

• Dynamic Team Management: Expertly managed a diverse team of 30 employees across three shifts, ensuring seamless operations for 14 hours daily in a high-volume culinary environment.
• Culinary Innovation & Sales Growth: Developed and implemented new food and drink recipes, significantly enhancing menu variety and contributing to increased sales through creative specials.
• Financial Acumen & Menu Strategy: Skilled in analyzing Profit & Loss statements and strategically pricing menu items, employing various tactics to boost sales while maximizing customer value.
• Multicultural Communication: Excelled in liaising with a multicultural and multilingual team and vendors, including British, Canadian, Dominican, Haitian, Jamaican, Turks Islanders, and French, fostering an inclusive.
• Inventory Management in Challenging Conditions: Successfully navigated complex inventory challenges, including special order constraints and limited stock availability, while maintaining essential stock levels in a.
• Vendor Relations & Cost Optimization: Negotiated effectively with over 10 vendors for food and beverage supplies, small wares, appliances, and software, securing favorable pricing and deals, thus optimizing operational.

Matthews, North Carolina, United States

• Efficient Staff Scheduling: Skillfully managed scheduling for over 30 front-of-house staff members, ensuring optimal staffing levels to accommodate fluctuating customer volumes and operational needs.
• Sales Initiatives & Team Motivation: Conceptualized and executed innovative sales competitions for servers, driving revenue growth and fostering a motivated, high-performance team environment.
• Exceptional Guest Service Management: Ensured top-tier service quality for up to 300+ guests simultaneously, maintaining high standards of guest satisfaction in a fast-paced, full-service restaurant setting.
• Operational Mastery & Continuous Learning: Demonstrated a strong commitment to mastering full-service restaurant operations, focusing on continuous learning and improvement across all areas of restaurant management.
• Beverage Expertise & Innovation: As a bartender, developed and introduced new, enticing cocktail recipes, contributing to an expanded and dynamic beverage menu that enhanced overall guest experience.

Columbia, South Carolina, United States

• Exceptional Leadership in Evening Operations: Recognized as the head supervisor for evening shifts, achieving the highest customer survey scores in the entire Columbia market, reflecting exceptional leadership and.
• Large-Scale Food Distribution Management: Solely managed the distribution of over 10,000 sandwiches to vendors at Williams-Brice Stadium for University of South Carolina home games, successfully coordinating logistics.
• Significant Event Catering Experience: Played a key role in kitchen operations during the 2009-2011 Peach Bowl in Atlanta, Georgia, contributing to the production of 15,000 sandwiches in 8 hours, demonstrating.
• Innovative Mobile Food Service: Actively participated in the launch and operation of Chick-fil-A's first food truck at the 2011 SEC Championship Game, achieving a remarkable output of 5,000 sandwiches in 8 hours.