Responsible for curriculum development for Pax8 University. My responsibilities includedmeeting with SMEs to conduct needs analysis, curriculum development, and supporting multipleconcurrent localization work streams.•Collaborate with support team stakeholders to organize the onboarding of new support teammembers, developed adult learning on new and upcoming products, soft skills, andimplemented specialized knowledge retention programs.•Specialized in developing memorable learning experiences that spoke to users of all levels andcapabilities within the Learning Management System.•Spearheaded the Sales Training Program, by digitally enhancing it. Which streamline theprocesses for learners by steadily decreasing their reliance on paper manuals. This allowed selfsufficient learners, that managed their own learning schedules, and eased the workload of thetraining teams which allowed them to focus on higher priority and measurable metrics.

Modernized a knowledge base/learning management system for My Clinical Exchange users.Responsible for proposing and executing the strategy, setting the high quality for programdevelopment, creating actual learning solutions, and analyzing the results.•Developed training materials for My Clinical Exchange, created content for regularly scheduledwebinars, instructional videos, and online self paced courses. Collaborated closely with strategicteams internally and externally to increase adoption of using Knowledge base with training.•Organized the development of multiple design projects to ensure engaging and measurable adultlearning content, informative, and visually compelling. Maintained relationships with globalcross functional partners to ensure content is well received in market and acted based on

Created learning objectives, course outlines, developed high quality content working withsubject matter experts and existing documentation, and designed course assessments to delivera customized, eLearning solution to meet the specific needs of the client.•Managed development of visually appealing, high impact digital content, and consistent qualitySalesforce and Halo training. Developed content across a range of modalities, includingeLearning and classroom based initiatives. Gaining success across two call centers. (800employees)•Spearheaded the deployment of Salesforce and Halo; front end testing, training needsassessment, curriculum development/design, and execution of launch.•Increased 3 rd quarter sales (30%) by implementing creative modern hands on coursework intothe curriculum after conducting field research.•Created SCORM courses for Salesforce learning management platform, video lessons,screencasts, manuals, infographics, hosted webinars.

Modernized SharePoint by applying an Agile processto determine the user needs of each team.•Developed an innovative platform allowing quickaccess to best practices, applications, and knowledgebased articles,.•Evaluated the instructional effectiveness of programs,courses, and training products, ensuring the teamconsistently was met of daily, weekly, and monthlyintervals.