Rachel Samuels Email & Phone Number

Bury St. Edmunds, England, United Kingdom

Responsible for the sales team selling and co-ordinating events across the UK at Go Ape's 37 sites. Focused on strategy, new concepts, fresh ideas and creating a positive environment for the team to thrive.- Managing a team of 10 (4 x Senior Sales Executives, 3 x Sales Executives and 3 x Administrative Assistants)- Develop and execute a sales strategy and business plan that delivers and exceeds set revenue targets- Represent the team at key meetings- Work with internal stakeholders to improve the customer journey, experience and service the events team provide- Prepare monthly, quarterly and yearly sales forecasts with the finance team- Coaching and guiding the team on all aspects of performanceKey Objectives:- Hitting and exceeding financial target- Re-address the roles and responsibilities of the team - Improve the functionality and efficiencies of the events team - Work on strategic projects to increase revenue in the longer term- Improve team wellbeing and morale

Bury St. Edmunds, England, United Kingdom

Since joining the corporate team at Go Ape I have implemented new procedures and created new relationships in order to grow and develop our area of the business.My Role includes:- Working with corporate clients to build a bespoke package for their team-building day- Created and implemented a sales strategy to build on revenue YOY- Building and growing relationships with external stakeholders- Work closely with our site teams to coordinate and deliver successful events- Monitor and analyse performance metrics and make improvements- Prepare personal weekly, monthly and quarterly forecasts- Coach and guide colleagues on a one-to-one basis- Develop events through product knowledge, site information and feedback- Ensure all aspects of the customer sales journey is completed successfully- Pro-actively approach new businesses to gain a understanding of their needs with regards to team building and future team days out- Submit proposals and quotes for all enquiries- Work closely with other departments that have a direct impact on the events team to achieve continuous performance improvement

Cambridge, England, United Kingdom

Part of the senior leadership team taking a key role in the launch of The Regent. The first ApartHotel in Cambridge- Managing organisational sales by developing strategies that cover sales, revenue and expense controls for the 5 brands within The Citystay Group- Meeting planned sales goals- Setting sales targets- Tracking sales goals and reporting results- Overseeing the activities and performance of the team- Coordinating with marketing on lead generation - Ongoing evolution and improvement of the sales pipeline and cycle- Developing the team through motivation, leadership and product knowledge education- Representing the group at relevant events- Promoting the organisation and products- Understand the customer demographic and how they relate to the brand, products and services

Newmarket

Maintaining and increasing sales for the Conference and Events sector of the East Region- Created popular networking event Pop Up & Network. Welcoming businesses from the Cambridge and Suffolk area to a quarterly networking event. My idea was to showcase our Newmarket venue, whilst creating connections with local businesses.- Reaching and exceeding the targets and goals set for the East Region- Establishing, maintaining and expanding the customer base through Business Development- Servicing the needs of our existing customers- Increasing business opportunities through various routes to market- Setting sales targets for individual RBDE's and the team as a whole- Recruiting and Training- Allocating areas to Regional Business Development Executives- Developing sales strategies and setting targets- Monitoring the team’s performance and motivating them to reach targets- Compiling and analysing sales figures- Working with Key Accounts to develop the YOY business- Collecting customer feedback and market research- Reporting into the Senior Management Team- Keeping up to date with products and competitors

Newmarket

Cambridge, United Kingdom

Haverhill, Suffolk, United Kingdom

Haverhill, Suffolk

Ickworth House

Ickworth House