PERSONNEL/TRUST OPERATIONS MANAGEMENT Proven leadership ability in fast paced, large team environments. Responsible for managing staff consisting of Technical Specialists and front-line employees largely responsible for Client Administration securities movement requests.Proven track record for leveraging technology in ongoing process improvement efforts. Significant Human Resources experience including effective interviewing and selection, employee relations, progressive disciplinary action, job analysis and classification. Collaborate with Client Administration and contra firms to facilitate the expeditious transfer of securities into and out of US Bank Trust accounts. Working knowledge of many areas of Securities Operations including but not limited to, Securities Movement (electronic and physical), Corporate Actions, Settlements, Income Payments (including various types of stocks, bonds and mutual funds)PROJECT MANAGEMENTSignificant experience in the development and execution of detailed acquisition/merger related project plans. Designed and successfully implemented a company wide Securities Transfer database. Support implementation of business process changes for technology projects, ensuring business readiness through documentation of user acceptance criteria and coordination of testing, and successful project completion. Documentation of high level and detailed business requirementsRELATIONSHIP MANAGEMENTUnderstand the needs and priorities of the business lines, and work on their behalf to ensure that their needs are clearly articulated, understood and met. Provide accurate problem identification, definition, and research, enabling timely resolution to the root cause of the issue. Identify and escalate support of service level issues. Ensure that changes to the technical environment do not negatively impact the business lines’ ability to conduct business.Specialties: Business Process Analysis, Resource Management, Project Planning, Mergers and Acquisitions, Business Writing, Corporate Communications, Mentoring, Securities Operations, Budgeting, Meeting Facilitation