Theresa Pripusich Email & Phone Number

Researched and resolved Foodservice billing and invoice discrepancies due to trade spend, customer, and shipping issues. Partnered with Sales Force, Cash, Collections, and Customer Service Teams in the identification, prevention, and elimination of billing discrepancies and the improvement of working capital. Educated and empowered the Sales Force in the tools necessary for the research, resolution, and prevention of billing discrepancies.

Utilized SAP to accurately enter and expedite Foodservice customer orders and address customer concerns. Managed high priority national accounts, such as US Foodservice and SYSCO Corporation. Met company's targeted objectives by maintaining high customer service levels, monitoring inventory and production and minimizing product shorts to the customer. Fostered relationships with Unilever brokers, customers, carriers, shipping and production facilities which improved communication and service to the customer.

Facilitated the daily processing of orders and fielded customer product questions.Addressed concerns and resolved issues by serving as a liaison between customers and vendors.Crafted training materials used in the development of new employees.Assisted in the planning and hosting of annual sales meetings.