Thereza Lima Monteiro, Bba, Pgcert Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Etobicoke, Ontario, Canada

• Build relationships with the customers and provide service with limitless possibilities, inspired by style, confidence, and conviction;• Promote and proudly serve customers uniquely, offering top-notch customer service;• Achieve sales targets for individual and collective levels;• Conduct store organization, resulting in an impeccable product organization; • Execution of POS transactions guaranteeing secure and accurate transactions.

Etobicoke, Ontario, Canada

• Provided exceptional customer service by greeting and assisting customers with inquiries,locating merchandise, and processing transactions promptly and accurately;• Maintained a clean and organized store environment by restocking shelves, organizingdisplays, and ensuring aisles were free of clutter;• Operated cash register and POS system efficiently, handling cash, credit, and debittransactions while maintaining accuracy in cash handling procedures;• Assisted in ensuring products were correctly priced and labelled;• Collaborated with team members to achieve sales targets and uphold store standards;• Demonstrated flexibility by assisting with various tasks as needed, including opening andclosing procedures, customer service duties, and responding to management directives;• Upheld company policies and procedures regarding safety, security, and loss prevention,contributing to a secure and welcoming shopping environment for customers and staffalike.

Salvador

Activities Developed: Preparation and analysis of Human Resources Indicators; Execution of Benefits Packages activities; Execution of the Payroll; Support in the area of Training and Development; Monitoring and archiving documentation related to the Human Resources area; Support in the Recruitment and Selection process; Execution of the processes of Personnel Department, Paid Vacations and Time Clock (DMPREP and Totvs); Support in the organization's Communication and Internal Events actions; Execution of the annual budget of the staffing and benefits package (Clarify SGO); Execution of staff Admission and Dismissal routines; Support in collecting the necessary documentation for the assembly of labour processes; Analysis and operationalization of payroll loans through the simulation of financial proposals.

Salvador, Bahia, Brazil

Activities Developed: Preparation and analysis of Human Resources Indicators; Execution of Benefits Packages activities; Execution of the Payroll; Support in the area of Training and Development; Monitoring and archiving documentation related to the Human Resources area; Support in the Recruitment and Selection process; Execution of the processes of Personnel Department, Paid Vacations and Time Clock (DMPREP and Totvs); Support in the organization's Communication and Internal Events actions; Execution of the annual budget of the staffing and benefits Package (Clarify SGO); Execution of staff Admission and Dismissal routines; Support in collecting the necessary documentation for the assembly of labour processes.

Simões Filho, Bahia, Brazil

Activities Developed: Preparation and analysis of Human Resources Indicators; Support in the area of Training and Development; Monitoring and archiving documentation related to the Human Resources area; Support in the Recruitment and Selection process; Support in the execution of Personnel Department and Time Clock Processes (DMPREP and Totvs); Support in the organization's Communication and Internal Events actions.

Postgraduate Degree, Global Business Management

Graduate Certificate focused on professional preparation for a wide variety of career paths. Strong method of learning combining.

Bacharelado Em Administração, Business Administration, Management And Operations

Activities and Societies: Member of the Junior Enterprise during 1 year and a half. Organizational Project Manager, being responsible.