Ryan Smith Email & Phone Number

Washington, Dc, Us

Washington D.C. Metro Area

Association Management Strategies (AMS) provides association management staffing and operations for a variety of industry coalitions, associations, and foundations. Support client Pharmaceutical Product Stewardship Work Group (PPSWG) as Membership Associate (April 2020-present) and Database Administrator (April 2020-December 2021). Managed the database, operated on Nimble AMS, built on Salesforce and serve as internal SME advisor for current Database Administrator. Oversee the Prospective Member onboarding process. Point of contact for member inquiries via monitoring of the info inbox. Manage member only pages on website and member list page on public facing website. Manage the yearly Board of Directors election process along with the executive director. Oversee internal operations manual creation and updates with internal stakeholders.-50% increase in membership calendar year of 2022.

Washington D.C. Metro Area

EBRI is a nonpartisan organization created in 1978 for the purpose of contributing to employee benefit programs and public policy through independent, objective, fact-based research and education. As a Member Relations Specialist at EBRI, I was involved with the maintenance of the relationship between EBRI and our members. This includes member outreach, scheduling calls with members, answering membership questions, engagement of potential members, and ensuring members have access to databases and mailing lists, among other tasks.

Fairfax, Virginia

AVIXA is a trade association representing commercial audiovisual and integrated experience professionals around the world. The Member Services Department specifically managed the relationship between the trade association and members. Created nomination packets and maintain records for an awards scheme, presented yearly at InfoComm, the annual trade show of AVIXA. Monitored and maintained database of volunteers in 9 active councils. Managed and oversaw the facilitation of at least one council meeting per month. Co-founder and a liaison for the AVIXA Diversity Council. Oversaw operations of the council along with a team of colleagues in the Member Services Department. Oversaw the renewal process for the Audiovisual Providers of Excellence (APEx) program, a company certification scheme for system integrator companies in the audio-visual industry. Maintained Standard Operating Procedures (SOPs) for the departmentMain point of contact in the department for outbound shipments. Involved with three companywide strategic initiatives: Membership Must Win Battle, Marketing Must Win Battle, and Project Management Working Group which directly involved C-Suite and VP level colleagues. Built, maintained, and monitored attendance of webinars.

London, United Kingdom

Role was part of a work study programme (Mountbatten Institute). The Mountbatten Institute is a postgraduate programme which offers cultural exchange opportunities for recent college graduates from around the world. Monitored the e-mail inboxes of a monthly recognition scheme, a quarterly audit report of communications between the company and regulators, and access requests for team intranet sites.Edited and distributed a weekly newsletter containing relevant regulatory updates to colleagues across the company including the CEO.Minute taker and organizer of regular meetings between team members and colleagues from other departments.

Master Of Business Administration (M.B.A.), International Business

Bachelor'S Degree, Global Development Studies

Activities and Societies: Organization of Young Filipino Americans, Students Helping Honduras, University Internship Programs, Face.

Education record