Sean Miller Email & Phone Number

United Kingdom

United Kingdom

We help organisations design services that are good for the people who use, and deliver them.We help create new services and improve existing ones.We use a design thinking approach to tackle challenges and explore new opportunities.We work with clients of all shapes and sizes. From local councils to central government, to start-ups, SMEs and corporates.

Design for Growth (DFG) is an Innovate UK (IUK) Business Growth initiative focusing on bespoke support to accelerate business growth through design. DFG is accessible to SMEs as part of the IUK Business Growth wrap-around support offer.

United Kingdom & United States

What Could Be delivers products that make decades of design expertise available to teams in an instant. Our customers use our tools every day to create the best experiences for their own customers. We believe when anyone can use design effectively, we will create a better world.

London, United Kingdom

Liminal is a collective intelligence community focussed upon tackling complex, global and multi-stakeholder challenges.

London, United Kingdom

Nesta is an independent charity with a mission to help people and organisations bring great ideas to life.

London, United Kingdom

100%Open is a global open innovation agency that combines expertise, open networks and collaboration tools to work with suppliers, customers or consumers to produce new products and services that deliver significant return on investment. Embracing change effectively is at the heart of everything 100%Open does

London, United Kingdom

Part of a pioneering community of over 220 designers, dedicated to a planet-positive and regenerative future. Together, we will be working on impactful projects, shaping policy, and advocating for change to demonstrate the power of design in achieving net zero over the next three years.Stay tuned as we spotlight the UK’s vibrant design industry on the.

London, United Kingdom

As part of a new partnership programme with Guy’s and St Thomas’ Charity and the London Boroughs of Southwark and Lambeth, the Design Council is running a six month research and engagement project with residents and service providers across both boroughs.The aim of the work is to identify where the greatest opportunities lie for new or improved.

London, Rotterdam And São Paulo

Responsible for delivering innovation and improvement projects across multiple sectors.Key Achievements:Developing mobile manufacturer proposition valued at 50 million euros to reduce customer churn and hardware faultIdentifying customer service improvements for a multi-million euro investment scheme for Danish Rail by videoing customers in real-time.

Responsible for delivering large-scale improvement project to time, quality and budget.Key Achievements:Global project lead for Branded Customer Experience Project with Häagen-Dazs. Results delivered in pilot stores (5% of network) include:- Sales revenue – base 3.5%, target 10%, actual 13%- Customer loyalty – 60% actual 74%- Global rollout of customer.

Responsible for managing freelance consultants as well as lead consultant for client projects. Key achievements:Lead business development programme for HBoS plc Corporate Banking with ROI exceeding 400% in under 12 months and generating over 50% of Omega UK’s sales revenue between 2001 and 2003Designed and delivered product knowledge programme for LTSB.

Responsible for delivery of a number of large-scale change programmes generating £40m+ savings over 5 years.Key Achievements:I was responsible for delivery of a number of large-scale change programmes generating £40m+ savings over 5 years.Key achievements:Seconded to develop Nordic business successfully delivering a productivity/quality improvement project.

Responsible for manufacturing improvements in locker division.Key Achievements:Lead lean manufacturing implementation reducing work-in-progress by 60%+.

Bsc (Hons) Industrial Management, Manufacturing And Business

Btec National Diploma In Engineering, Mechanical And Electrical Engineering

Education record