In my previous work life I was an experienced Retail Store Manager with a demonstrated history of working in the telecommunications industry. Skilled in Business Planning, Management, Business Development, Marketing Strategy, and Retail Sales. Strong sales professional with some college education though no degree.I've since gone on to pay my dues in the food service industry which was a very humbling and rewarding experience, and now I have transitioned into the IT field where I hope to grow my career. I currently have my A+ certification in progress and I have started a new role as a level 1 Help Desk tech at University of Texas at Arlington. Currently working to expand my knowledge and skills and settle in to my new industry.
Status Roofing Llc
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Project ManagerStatus Roofing Llc Mar 2024 - PresentFrisco, Texas, United States
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Information Technology Field TechnicianIperformance Networks And Saber Communication Aug 2023 - Jan 2024Texas, United StatesField technician for IT and communications company, specializing in hardware setup, troubleshooting and maintenance, network setup and repair, domain, credential and account management, and VOIP communication deployment, setup, and troubleshooting. All this is in addition to interacting with and educating clients and the general public.
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Shift ManagerChick-Fil-A Restaurants Apr 2022 - Aug 2023Benbrook, Texas, United StatesManaged day to day operation of a Chick-Fil-A restaurant, including interviewing and training employees, maintaining cleanliness, maintaining guest experience, ordering supplies and maintaining inventory, assisting with community outreach and events, prepared and delivered large catering orders to residential and commercial guests. -
Help Desk AnalystThe University Of Texas At Arlington Jan 2022 - Apr 2022Arlington, Texas, United StatesAssisted students, faculty and staff with various technical needs including assistance with hardware, software, and security access via email and internal university portals; all maintained through a ticketing system called ServiceNow. -
TrainerChick-Fil-A-Franchise Oct 2021 - Jan 2022Benbrook, Texas, United States
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Crew MemberChick-Fil-A-Franchise Apr 2021 - Jan 2022Benbrook, Texas, United StatesI do it all. From putting a smile on your face at time of order to making sure you are satisfied when your meal is finished.
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Retail Store ManagerKci Wireless Nov 2020 - Jul 2021Fort Worth, Texas, United States -
Client Sales RepresentativeEcho Global Logistics Aug 2020 - Nov 2020Dallas-Fort Worth Metroplex -
Retail Store ManagerT-Mobile Apr 2019 - May 2020Lewisville, Denton, Hurst, Frisco, Tx- Facilitated running a successful retail store location by maximizing team potential and removing obstacles from my employees.- Drove results through attaining strong performance results while also maintaining operational excellence.- Contributed to team success by teaching processes and procedures I had learned coming up in the sales and wireless industry.Groomed and developed multiple employees for career development and sales success -
Retail Associate ManagerT-Mobile Apr 2017 - Apr 2019Denton, Texas, United States- Facilitated running a successful retail store location by maximizing team potential and removing obstacles from my employees.- Drove results through attaining strong performance results while also maintaining operational excellence.- Contributed to team success by teaching processes and procedures I had learned coming up in the sales and wireless industry.Groomed and developed multiple employees for career development and sales success
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Retail Sales AssociateT-Mobile Jan 2016 - Apr 2017Frisco, Texas, United States- Crafted personalized wireless solutions for T-Mobile’s diverse clientele via creating a relationship through effective life style questions and recommendations based on my expertise.- Worked along multiple strong teams, adapting to different styles of leadership and team work. - Self started my own career development by partnering with my leaders and mentors and learning the skills required to promote to management.
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Inside Sales RepresentativeConcentra Jan 2015 - Oct 2015Plano, Texas, United States- Utilized a national database of warm leads to network with businesses and business owners, showing them the value of using Concentra as their provider for workplace injury treatment and employer services such as DOT physicals and drug screening.- Worked alongside a team of professionals in an office environment to achieve not just my own personal goals but also exchanged ideas and strategies to help out my team and peers. -
Reacquisitons CoordinatorImpartial Services Group May 2014 - Feb 2015Irving, Texas, United States- Partnered with Car Dealership service centers, and customers who had filed warranty claims on their defective vehicles for replacement.- Learned various software programs, and used email and phone calls to coordinate vehicle repair, replacement, or loan payoff -
Investigation 2 Resolution AgentImpartial Services Group Mar 2013 - May 2014Irving, Texas, United States- Partnered with Chrysler/ FIAT and local car dealerships to assist with highly escalated warranty repairs on newer vehicles. - Coordinated with customers to get their vehicles dropped off for service, diagnosed, and repaired. - Worked with customers to ensure their satisfaction through Manufacturer and Dealership resources.
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Sales AssociateBest Buy Aug 2008 - Apr 2012Frisco, Texas, United States- Assisted customers with finding solutions to their electronic needs by asking effective questions and pairing customers up with what they needed while maintaining impeccable customer service.- Assisted with merchandising, and maintaining a big box retail location, including making signage, counting inventory, etc.
Michael Stuckey Education Details
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3.0 Gpa
Frequently Asked Questions about Michael Stuckey
What company does Michael Stuckey work for?
Michael Stuckey works for Status Roofing Llc
What is Michael Stuckey's role at the current company?
Michael Stuckey's current role is IT Professional | Looking to add value, serve clients, grow, and learn within the IT industry and beyond.
What schools did Michael Stuckey attend?
Michael Stuckey attended Collin College.
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Michael Stuckey
Executive Director @ Exemplar Effect, L.L.C. | Lmt, Cpt & Holistic Body PractitionerNaples, Fl -
Michael Stuckey
Greater Seattle Area4hotmail.com, microchip.com, microsoft.com, microsoft.com -
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