My name is Thomas Tanner and I manage a team of professionals within sales, retail and tourism environment. As a Director of Operations and Marketing Manager, I have welcomed high challenges and faced them with creative solutions to achieve favorable outcomes. With over 20 years’ experience in delivering outstanding results and operational efficiency I bring professionalism and high customer experience to the brick and mortar retail locations and e-commerce platforms.During my career I have developed strengths in motivational coaching, team building, leading business operations and building relationships with key influencers. As a result of my hard work and solid track record, I have been promoted to positions of increased responsibility. I believe that as a leader, the most important aspect is unlocking the potential in people. The employees I hire are capable of exceptional things and it is up to me to grow their strengths and create exceptional and motivated sales associates in full support of the company’s mission.To that end, I work closely with team members and have created numerous training programs to develop members in a variety of roles within the business. Training programs have encompassed a variety of different positions from management, eCommerce, and marketing to buyers, social media, technicians, and sales associates. With a strong focus on professional customer service, sales, forecasted budget plans, creating content and vendor/community relationship building, I have brought struggling storefronts to the next level.My areas of expertise include:• Employee engagement and culture building• Operational Effectiveness and Social Media Development• Management Change• Leadership development and organizational growth• Marketing StrategiesI am always interested in new opportunities that utilize my skills. To find out how I can help or develop solutions to increase sales, please connect with me via LinkedIn, Phone: 602-295-7433, @ email: thomasjtanner77@gmail.comAmerican Citizen/French Citizen