David Johnson Email & Phone Number

Zephyrhills, Florida, United States

As an AI Consultant at The Ruck Shop, my role is to seamlessly integrate a smart chatbot into their operations, enhancing customer interactions and streamlining processes. From understanding The Ruck Shop's unique needs to crafting a user-friendly chatbot and analyzing data for continuous improvement, I am dedicated to bringing the future of customer interaction to them. This has already doubled the amount of conversations and help to customers.

St Petersburg, Florida, United States

As a dedicated Customer Success Manager for Federal Customers at Swimlane, I thrive on ensuring the success and satisfaction of our esteemed federal clients. With a strategic approach to onboarding, I lead seamless transitions from sales to implementation, working closely with clients to understand their unique needs. I specialize in providing comprehensive product training, fostering strong relationships with key stakeholders, and acting as the main point of contact for any inquiries or escalations. My role extends to monitoring and optimizing product performance, advocating for client needs within Swimlane, and collaborating cross-functionally to deliver exceptional customer experiences. With a keen focus on renewal management, risk mitigation, and compliance, I am committed to driving the value of Swimlane's solutions for our federal partners. #CustomerSuccess #FederalClients #Cybersecurity #Swimlane

Tampa, Florida, United States

Data Center Engineer, to the largest revenue generating account within the management of the current team. This role enables the ability to use all my skills learned from compute, storage, virtualization and security to ensure client success. Currently I am helping coordinate the transition of the medical practices migrate to the SCA network. This ensures a smaller footprint, latest security updates and improving performance into a virtualized data center.

Tampa, Florida

Lead for VMWare and Cisco UCS of multiple environments in the North American region with global reach working directly with Sony.

Ramstein Ab

Supporting Air Force core services with Cisco UCS hosts, Nexus 5k, VNX, VNXe, and Data Domains across Europe. Also leading and supporting a team to accomplish anything from routine maintenance to critical response.

War Driving, Security Solutions, and overall administration 140 servers at Hurlburt Field, AFB, Florida.

Hurlburt Field Afb, Fl

Bachelor'S Of Science, Network Systems Operations

Associate In Applied Science, Industrial Management Technology

Associate In Arts, General Studies

Associate In Applied Science, Information Systems Technology