Will Rivera Email & Phone Number

Fort Lauderdale, Fl, Us

Pompano Beach, Florida

After the company was acquired by Event Source, placed in a pivotal role to spearhead a transformative era characterized by profitability, innovation, and robust growth. As a key member of the leadership team, provided visionary leadership for operations, sales, and marketing. Managed a staff of 70 employees.✔ Guided sales and operations departments to consistently exceed financial targets, solidifying our reputation as industry leaders renowned for exceptional service, quality, and extensive range of offerings. Increased sales from $4.5MM to $10.7MM during tenure. ✔ Reduced costs by 17% by optimizing inventory levels, formalizing training and negotiating better pricing with suppliers. ✔ Integrated the new company we acquired within 6 months, resulting in no disruption to operations. ✔ Seamlessly integrated a significant acquisition that increased revenue by 53%, propelling us within the market. ✔ Successfully planned and executed the logistics for Formula 1, The South Beach Food and Wine Festival, PGA events, and multiple NFL Super Bowls, ensuring that all events were seamlessly executed.✔ Hand-in-hand with our sales and marketing teams, orchestrated strategic expansions, systematically identifying and seizing new opportunities while cultivating indispensable partnerships. ✔ Negotiated multiple national contracts with valued clients, further solidifying our market presence and ensuring lasting success. ✔ Championed a dynamic culture of motivation and solution-oriented teamwork, ensuring teams were poised for success. ✔ Built a high-performing team of employees with a turnover rate of less than 3%.

Atlanta, Georgia, United States Alpharetta

Pompano Beach, Fl

Promoted to lead the turnaround of underperforming stores for Classic party Rentals. Provided visionary leadership for operations, sales, and marketing. Managed a staff of 15 sales associates and 120 operations employees. ✓ Continually grew the bottom line through establishing processes that promote an atmosphere of individual sales success. ✓ Increased profitability by $1MM and grew EBITDA by 4 additional points.✓ Merged separate warehouses and sales organizations, successfully and seamlessly integrating different company cultures.✓ Streamlined operations by restructuring sales and support staff. Resulted in a 5% labor reduction and 20% revenue increase in the first year. ✓ Member of the Steering Committee overseeing integration of software impacting sales, accounting, inventory, scheduling, dispatch, insurance, payroll, business licenses and DOT permits. ✓ Commanded design and deployment of safety incentive program resulting in lower incident rate and decreased expenses. ✓ Served as the primary vendor for the SOBE Food and Wine Festival, the largest event in South Florida.

Pompano Beach, Fl

Hired to overhaul all operations for the Pompano Beach location. Responsibilities encompassed distribution, warehouse operations, supply chain, manufacturing, production safety, inventory control, financial and human resources for the Eastern Region. Drove optimal performance across a 10-store region encompassing a 10-member management team, 200-400 operations staff and 40 sales staff. Managed a budget in excess of $XXM. ✓ Established SOPs and paperwork flow for all operational departments. ✓ Created a leadership mentor program that yielded 11 leaders throughout the country in mentor roles to share best practices.✓ Identified areas of performance weakness through in-depth needs analyses and spearheaded targeted regional training and safety programs to elevate team performance and store profitability. ✓ Championed the integration of corporate processes and financial enhancements utilizing lean tools and methodology resulting in reducing overall operational cost by xx% while also raising EBITDA from a loss to a positive x% in year one. ✓ Architected an atmosphere focused on customer retention. Resolved issues to prevent escalation and strengthen customer loyalty. ✓ The company was chosen as the main rental provider and part of the vendor team for the largest sit down plated dinner in history for the Alpha Kappa Alpha (AKA) Sorority 67th Boule Convention dinner in Atlanta.

South Florida

Initially oversaw all aspects of store operations for the Miramar SuperTarget. Chosen to bring the Hollywood location (a high risk store) to profitability through exemplary leadership and accountability. Acted as a project manager for a remodel and eventually took over the store as a Manager for this location with $44M in annual revenues. Responsibilities included guest services, team relations, sales and profit management, sales floor visual presentations, leadership development, store branding, community relations, safety, and loss prevention. Managed a staff 214 including performance review and succession planning. ✔ Consistently increased store profitability and reduced costs. Achieved double digit revenue increases and achieved goals.✔ Trained and developed a team of managers, establishing the highest standards of customer service and leadership skills. ✔ Held other leadership positions including District Brand Manager; District Executive Trainer for Operations, Financials, Logistics, Replenishment, Hardlines, Softlines, Guest Experience and Super Target Senior Executive Food and PFresh Food Operations.✔ Executive Team Lead High Potential Captain. Assisted in hiring and training of 50 Executive Team Leaders and 5 Store Managers. 21 Executive Team Leaders advanced to higher assignments or were promoted to the next level.✔ Participated in ongoing Individual Development Plan (IDP) process for managers and staff. ✔ Evaluated Key Performance Indicators (KPIs), providing the necessary leadership to exceed operational performance.✔ Group Sr. Executive Trainer. Trained all Operations and Logistic executives for the group.✔ Group Compliance inspector for 49 stores and District Compliance Captain.✔ New Store Vision Captain for South Florida. Involved in all new company pre-rollout testing and feedback.✔ Maintained department operational scores at 98% for 7 consecutive years.

South Florida

Promoted to manage sales and operations for Food Services at the Miramar SuperTarget with revenues in excess of $68M. Accountable for inventory management, merchandising, asset protection initiatives, compliance, controlling expenses, payroll, and customer satisfaction bearing full P&L accountability. Directly managed 10 department managers and 190+ hourly staff to produce beyond their capabilities. Select Accomplishments▬▬▬▬▬▬▬▬▬▬▬✔ State Certified Food Manager and regional SME for grocery operations. Sent to several store locations to startup their grocery operations and conduct training for staff including Store Managers, District Managers and Senior Executive Food Team Leaders. ✔ Controlled inventory intake from 28 different food vendors ensuring profitability, vendor service, food safety regulations and stock room inventory were maintained.✔ Supervised the store remodel, training, and initial opening of the fresh grocery department in 8 South Florida Target Stores. This consisted of working with construction foreman, contractors, food vendors making sure all fixtures, signing, supplies, refrigeration equipment, and inventory arrived and were properly installed and working properly. Directed and trained all food managers on initial food order and monitored ordering and shrinkage for the 1st month of business.✔ District Executive Trainer for all New Hire Executive Team Leaders. Directed an 8 week training program for the new hire and mentored them during their 1st year in the position.✔ Group GM Grocery Captain and Information Partner for 52 stores.✔ Ensured proper inventory management and turn of all perishable goods. Maintained shrink under 2% of all perishable goods.✔ Developed 2 Grocery managers and coached them through training courses. Both were promoted to Executive Team Leader.

South Florida

Initially hired to open the Miramar SuperTarget and served as a project manager for the opening. Promoted to be part of the grand opening team and manage sales and operations for Hardgoods in the Miramar SuperTarget with revenues in excess of $68M. Managed 30 department managers and 210 hourly staff. ✔ Proven record of consistently producing successful managers and developing associates to move up to their next level.✔ Consistently received outstanding reviews from corporate regarding store operations and fiscal performance. ✔ Conducted strategic implementation of company initiatives with limited payroll and optimized productivity to meet deadlines. ✔ Developed department manager to be true business owners, leading teams and teaching the coaching and development process.

Lauderhill, Fl

Founded, developed and managed this consulting firm specializing in the design and implementation of turnkey distribution and production systems for corporate companies. Areas of accountability encompassed leading company direction, tactical business plans, strategic leadership/execution, program development/administration, contract negotiations, and project management. Provided innovative, reflective and visionary leadership and guidance for clientele. Managed a staff of 15 and revenues of $1-2M per year.✔ Select clientele included McDonalds, Motorola, Georgia Pacific, Publix, Winn Dixie, D&B Tile, Kreepy Krauly, Barracuda, and City of Sunrise, City of Oakland Park, FedEx, Sysco, Linksys, Southern Foods, and Nabisco.✔ Conducted assessment of current operations and redesigned a custom distribution center solution for clients. Involved in all aspects of the project including design, blueprint review, analysis of projects, bidding, negotiations, material purchasing, scheduling, project budget, building code compliance, project development, and quality control.✔ Recruited and developed a strong team of staff noted for customer service, responsiveness, creativity and results and recognized them as being highly valuable to the organization, achieving an extremely low turnover rate.✔ Grew the company from $250k first year to $2M at its peak.

South Florida

Responsible for day-to-day operations of both the warehouse distribution center and office operations for this clothing manufacturer. Oversaw operations, production, lean distribution strategies, facility planning, logistics, inventory management, shipping and receiving, and cost control. Hired and managed departmental staff of up to 40.✔ Moved the warehouse from California to Medley, FL. Established facility operating plans, developed policy/procedure manuals, and developed company operating codes and labor, safety and performance standards. ✔ Improved operating efficiencies by 23% by establishing productivity goals and standards, putting critical compliance measures in place and implementing lean operational strategies with emphasis on increasing company profits.✔ Negotiated strategic raw materials contracts that created over $10,000 savings yearly.

New Jersey & Florida

Hired to startup distribution operations in Florida. Accountable for overseeing all aspects of operations, distribution and logistics for a jeans manufacturer. Oversaw a 300, 000 sq. ft. distribution facility and a staff of 70. ✔ Opened the Florida operation, installed all operating procedures and assisted in growing sales from $500k to $5.5M during tenure.✔ Expanded manufacturer base to include accounts in Central America along with additional Caribbean markets. ✔ Reorganized the warehouse and installed systems for storing and packaging items which dramatically improved inventory and order accuracy and efficiency. Established best practices for overtime resulting in decreasing overtime by more than 15%.