Thomas Francisco Email & Phone Number

Los Angeles, California, United States

Los Angeles Metropolitan Area

Greater Los Angeles Area

Responsible for the growth and development of client relationships with brands such as Nike, Levi’s, SKYY Vodka, Facebook, Red Bull and more. Oversight of content production, creative execution and overall strategy of digital, experiential and OOH campaigns and projects. Largely focused on new business development and brand management in fashion, entertainment, film, music, cannabis and spirits.

Greater Los Angeles Area

A broad definition of my role as digital producer is that of a coordinator, supervisor, and strategist for projects involving the creation of digital media. This role provides oversight and perspective to maintain a common goal while increasing knowledge, communication, and awareness between team members and the client. As such, my primary primary responsibilities are to consolidate and coordinate the work of all teams involved, and help define scope and strategy in order to build a product that will satisfy the client’s expectations effectively, and to maintain a steady flow of productivity throughout the entirety of the project. I exist internally as the voice of the client and externally as the voice of our production teams.

St Paul, Minnesota

As an Engagement Consultant I defined the direction and management of digital engagement strategies for public sector organizations such as U.S. Department of Labor, FEMA, and the Obama Administration White House. Projects range from assessing the effectiveness of a rural county’s digital communication initiatives, to growing a large federal agency’s digital audience by 50% in 6 months, to managing the largest first of its kind online community to advancing national preparedness and resilience.

United States

A member of the GovDelivery Client Services team, as an Implementation Specialist I assist with the initial product implementation and extend through to facilitating ongoing efforts to increase consistent product efficiency and engagement. An instrumental team member involved in managing post-sales client relationships to ensure successful use of the full GovDelivery software suite.Achievements:- GovDelivery Network management resulted in an average increase of more than 100% in new email subscribers for each agency. - The development, writing, recording and editing of a full suite of video training programs designed for GovDelivery users, digital designers and content strategists aimed to increase product knowledge and best practices implementation.Clients Included:US Department of Agriculture, USA.gov, IRS, MN Department of Revenue, US Fire Agency, the Scottish Parliament (UK),

Front line of support for clients - both external (established public sector clients) and internal (e.g., Technical Support, Implementation, Sales, Product Management). Responsible for addressing requests (phone, email and online) and providing assistance with the GovDelivery Digital Subscription Management (DSM) system. As a subject matter expert provides outstanding customer service through a deep understanding of GovDelivery products and services.

Master Of Arts (M.A.), Cultural Studies/Critical Theory And Analysis

Bachelor Of Science (B.S.), History & Sociology