. Prepared and submitted technical documents for ~ 40 standards (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, HACCP, GMP, ISO 22000:2018, FSSC 22000, GMP+, GLOBAL GAP, etc.). Prepared quotation, checked price, coordinated with post audit team and audit team. Handled customer queries with regard to their order fulfillment, cancellation, confirmation, etc

• Answer emails as well as phone calls and ensuring a timely responses to all inquiries.• Daily responsible for the communication with the customers/vendor/factory to receive, handle and resolve issues related to appraisal activities (booking, quotation, payment, complaints and grievances complained ect.)• Purchase and maintain office supply inventories, always be careful to adhere to budgeting practices• Scheduling and coordinate meetings, appointments and travel arrangement for team member and manager• Handle all domestic and international travel reservations, cut department’s travel expense around 10%• Manage travel and expense reports for department team member and manager

• Translate legal documents and perform certification on legal documents for the customers• Support administrative department in copying, archiving documents, dossiers

• Introduced the coming website by creating around 100 compositions about the customs, culture or significant aspects of the tourist attractions during the probation• Greet visitors and determine to whom and when they could speak with specific individual• Looked for the new corporate and customers and endured the client relationships • Assisted clients in person and via telephone re: hotel bookings, services• Performed routine administrative functions: copying, post email office• Type documents such as drafts, memos, emails • Record minutes of meetings• Assist the Directors in event planning