Thiago Castro Email & Phone Number

Rio De Janeiro, Brazil

Rio De Janeiro And Region, Brasil

Solution development of proposals and technical presentations, drawings, diagrams, documentation, proof of concept (PoC), attendance to customers' service desk calls, aiming at generating and maintaining new business.Organization and application of local/remote training to end users, adapted to the customer´s workflows and meeting the needs of the client company and/or its employees, aiming to achieve business objectives.Diagnosis, troubleshooting, preparation of user acceptance term (UAT) associated with product commissioning of the entire Networking & Infrastructure portfolio, Video over IP system design, SDN (ST 2022/2110, AES67, IS-04/05/06), NDI, Playout and Distribution, Automation, Playout and Transcoding, sales actions and presentations for potential customers, from manufacturers such as Imagine Communications, Newtek, BlackMagic and Telestream, among others.

Latin America, Brazil

Proactively support clients in their use of Imagine Communications products and react promptly to their service requests.Specific duties include but are not limited to develops, organizes and provides on-site and remote training to end users, tailoring the training to align with the clients´ workflow and to meet the needs of the client company and/or their employees, assists with creating user training guides for new product functionality and custom training requirements, works with client and functional organizations to establish training agenda and business objectives. Follows up to determine additional needs and direction of future training.Supports the clients via phone and email on system questions and diagnosing, troubleshooting and resolving issues, completes User Acceptance Testing (UAT) associated with product releases and assists sales in presentations to prospective clients.

Rio De Janeiro And Region, Brasil

Project implementation and commissioning of systems (exhibition, production and transmission) at Rio de Janeiro, Globo Production - PROJAC.Known experience in several activities using products from Imagine (aka Harris), Grass Valley, Sony, Evertz, EVS, FOR-A, S-A-M, Pebble Beach, for example.Transmission in sporting events, Carnival and productions in 3D like Carnival 2010/11 and Fifa World Cup 2010, among others.

Rio De Janeiro, Brasil

Rio De Janeiro E Região, Brasil

Acitivities with broadcast support and products´ configuration from several manufacturers such as Evertz, Ikegami and Ericcson, among others.

Rio De Janeiro/Rj

Activities in Commercial Engineering in Regional Rio de Janeiro, to develop customized projects according to customer needs.

Electronic Engineering, Engineering, Eletronics, Control Systems & Automation

Ccna Routing And Switching, Computer/Information Technology Administration And Management, Ongoing.

Activities and Societies: CCNA R&S: Introduction to Networks done. CCNA R&S: Routing and Switching Essentials done. CCNA R&S: Scaling.

Systems Automation, Production, Refining And Oil Transportation

Electronic Technician, Electronics