Support Expert
Current
May 2022 - Present
AeroLeads people directory · profile
Thiago Ribeiro Email & Phone Number
Support Expert
at
Old Street Solutions
1 work email found
@oldstreetsolutions.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Expert
Location
Bishop's Stortford, England, United Kingdom
Company size
Who is Thiago Ribeiro? Overview
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Quick answer
Thiago Ribeiro is listed as Support Expert at Old Street Solutions, a company with 5 employees, based in Bishop's Stortford, England, United Kingdom. AeroLeads shows a work email signal at oldstreetsolutions.com and a matched LinkedIn profile for Thiago Ribeiro.
Thiago Ribeiro previously worked as Support Manager at Smartbear and Product Support Team Lead at Adaptavist. Thiago Ribeiro holds Bachelor’S Degree, Law from Pontifícia Universidade Católica Do Rio Grande Do Sul.
Company email context
Email format at Old Street Solutions
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{first}@oldstreetsolutions.com
89% confidence
AeroLeads found 1 current-domain work email signal for Thiago Ribeiro. Compare company email patterns before reaching out.
Profile bio
About Thiago Ribeiro
I am a Customer Service enthusiast and I work to help customers and colleagues solve their problems always maintaining a friendly environment.
Listed skills include Jira, Linux, Tomcat, Sql, and 18 others.
Current workplace
Thiago Ribeiro's current company
Company context helps verify the profile and gives searchers a useful next step.
Old Street Solutions
8 roles
Thiago Ribeiro work experience
A career timeline built from the work history available for this profile.
Support Manager
Dec 2020 - Apr 2022
Product Support Team Lead
Helps own support team and collaborates with other teams across Adaptavist’s products and services through designing, developing and deploying software solutions. Collaborates with key stakeholders in the product team leading and representing the technical support needs of the product in line with the wider company product strategy. Introduces new.
Feb 2019 - Dec 2020
Technical Support Engineer
Adaptavist
Supports the Product Support team and works independently to solve customer support tickets and community questions. Continually supports Adaptavist’s products and the customers that raise support tickets and questions via the Atlassian Community.Collaborates with Product Managers and other engineers throughout the Product Lifecycle to create and update.
Apr 2018 - Dec 2020
Support Consultant
- Technical Support for BlueCielo Softwares;
- Addressing issues within SLA reported for specific applications supported by identifying root cause, workarounds and/or fixes;
- Creation of hosted virtual environment to reproduce, analyse and troubleshoot incidents;
- Collaboration with peers from other teams to encourage a cross functional team and knowledge sharing;
- Participation in discussions and knowledge sharing for projects related to supported applications;
Jun 2016 - Apr 2017
Support Analyst
- Technical support for Atlassian products on Hosted Platforms and Standalone Platforms;
- Investigation and troubleshooting of logs and SQL databases;
- Interacting with Global teams and achieving SLA's;
- IT Technical support;
- Management of servers and network assets;
- Administration, monitoring and repair on Unix, Linux and Windows platforms;
Nov 2010 - Jun 2015
Support Engineer
- Working as a support engineer at Atlassian I've performed the following tasks:
- Legendary Support for customers;
- Atlassian Hosted Platform and products;
- JIRA Standalone support;
- Bug reporting on Atlassian tools (JIRA, Confluence, FishEye and Bamboo);
- Technical Documentation and KaaP artefacts creation;
Nov 2010 - Mar 2013
Jan 2006 - Dec 2007
2 education records
Thiago Ribeiro education
Bachelor’S Degree, Law
High School
Escola Estadual Padre Rambo
FAQ
Frequently asked questions about Thiago Ribeiro
Quick answers generated from the profile data available on this page.
What company does Thiago Ribeiro work for?
Thiago Ribeiro works for Old Street Solutions.
What is Thiago Ribeiro's role at Old Street Solutions?
Thiago Ribeiro is listed as Support Expert at Old Street Solutions.
What is Thiago Ribeiro's email address?
AeroLeads has found 1 work email signal at @oldstreetsolutions.com for Thiago Ribeiro at Old Street Solutions.
Where is Thiago Ribeiro based?
Thiago Ribeiro is based in Bishop's Stortford, England, United Kingdom while working with Old Street Solutions.
What companies has Thiago Ribeiro worked for?
Thiago Ribeiro has worked for Old Street Solutions, Smartbear, Adaptavist, Bluecielo Ecm Solutions, and E-Core.
Who are Thiago Ribeiro's colleagues at Old Street Solutions?
Thiago Ribeiro's colleagues at Old Street Solutions include Michael Dessalegn.
How can I contact Thiago Ribeiro?
You can use AeroLeads to view verified contact signals for Thiago Ribeiro at Old Street Solutions, including work email, phone, and LinkedIn data when available.
What schools did Thiago Ribeiro attend?
Thiago Ribeiro holds Bachelor’S Degree, Law from Pontifícia Universidade Católica Do Rio Grande Do Sul.
What skills is Thiago Ribeiro known for?
Thiago Ribeiro is listed with skills including Jira, Linux, Tomcat, Sql, Apache, Postgresql, Confluence, and Agile Methodologies.
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