Thiago Rodrigues

Thiago Rodrigues Email and Phone Number

Commercial Manager @ K2 Network
Thiago Rodrigues's Location
São Paulo, São Paulo, Brazil, Brazil
Thiago Rodrigues's Contact Details

Thiago Rodrigues work email

Thiago Rodrigues personal email

About Thiago Rodrigues

Excellent performance in the relationship with renowned companies, against deployment of expressive projects of high impact for the businesses, such as: Grupo O Boticário, Souza Cruz, EMS Farmacêutica, Toyota, ACSP, Grupo Cia de Talentos, Funcesp, Hospital 9 de Julho among others;Experience with leadership of 20 professionals in Help Desk and Datacenter areas;Responsible for the portfolio of 13 major customers (Farmer position), understanding the needs of the customers and later presenting the best commercial proposal aiming to surpass the expectations and, at the same time, bringing a return to his company;Experience in Hunter's position, which was assigned to pursue new business opportunities through key survey tactics;Consultative sale, in order to offer products according to the demand thereof, focusing on solving problems and in some situations, increasing profitability. After sales management, cross selling and up selling, with the aim of presenting new products and services available to customers, promoting a long-lasting relationship with the customer's requirements. In addition, he developed in exceptional cases - POC (Proof of Concept);Strategic follow-up of the sales pipeline, rigorously following all steps, focused on the closing of the sale and the expectations of the customer before what they really sought to supply the demands of relationship and achieve the expected results.

Thiago Rodrigues's Current Company Details
K2 Network

K2 Network

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Commercial Manager
Thiago Rodrigues Work Experience Details
  • K2 Network
    Commercial Manager
    K2 Network Nov 2022 - Present
    São Paulo, Brasil
  • Binario Cloud
    Business Executive
    Binario Cloud Nov 2021 - Nov 2022
    São Paulo, São Paulo, Brasil
  • D1
    Sales Account Executive
    D1 Feb 2021 - Nov 2021
  • Altitude Software
    Commercial Manager
    Altitude Software Nov 2018 - Feb 2021
    São Paulo E Região, Brasil
  • Easyphone France (Altitude Software)
    Commercial Manager
    Easyphone France (Altitude Software) Nov 2018 - Feb 2021
  • Plusoft
    Commercial Manager
    Plusoft Jan 2017 - Jun 2018
    São Paulo Area, Brazil
    In Plusoft company achieved impressive results in the position of Commercial Manager, making a total of 5.5 million in sales in the best year, being R$ 4.3 million new business and target of R$ 4.2 million.Implementation of Chatbot system (Intelligent Virtual Assistant), a leading national cosmetic company in its segment, in which the goal was cost reduction, increased productivity and better service experience resulting in a more efficient channel aimed at the consumer. The project began with a retention rate of 50% and after 6 months it was 80%.
  • Plusoft
    Presale Manager
    Plusoft Jul 2012 - Dec 2016
    São Paulo Area, Brazil
    Experience with the pre-sales area, which perfectly analyzes the customer's needs, their pains, as well as DNA (Design Never Seen), ROI evaluation, elaboration and presentation of proposal consistent with these surveys, meeting the requirements both in RFI and RFP cases.
  • Contax
    Expert In Solutions
    Contax May 2011 - Jul 2012
  • Atento
    It Manager
    Atento Sep 2009 - May 2011
    São Paulo
    Excellent performance with the customer service VIVO, which had the expectation of promoting a specific service within a specified period, so that the promotional campaign was successful and to this end managed to create a temporary environment with all the technical and human infrastructure in record time of 12 days, which would normally happen in 30 days;During the works carried out at the company ATENTO, it provided emergency assistance in order to rebuild the entire Telecom infrastructure in 12 hours (it was a leading customer in the telephony segment) due to the event of a natural disaster that damaged some of 60 service stations, essential for the progress of the business.
  • Atento
    It Coordinator
    Atento Aug 2006 - Aug 2009
    Coordination of help desk teams and CPD2nd level support to microinformatics for 3,000 workstationsPlanning all preventive and corrective maintenance across the entire contact center infrastructure".
  • Intec System Tecnologia Ltda
    Trainee
    Intec System Tecnologia Ltda Apr 2000 - May 2001
    São Paulo Area, Brazil
    Support of software developed by the company and acting in the implementation/administration of corporate networks.

Thiago Rodrigues Skills

Itil Pmi Cobit Pmi Microsoft Project It Service Management Team Leadership Outsourcing Centrais De Atendimento Sla Contact Centers Ans It Management Pmo Erp Service Desk Call Centers Pmo Tecnologias Avaya Centros De Contato Avaya It Outsourcing Resilience Flexibility Itil Certified Cti Erp Iso 27001 Persuasion Ms Project Balanced Scorecard Das Cmmi Project Management Sistemas Operacionais Influence Others Trabalho Em Equipe Bpo

Thiago Rodrigues Education Details

Frequently Asked Questions about Thiago Rodrigues

What company does Thiago Rodrigues work for?

Thiago Rodrigues works for K2 Network

What is Thiago Rodrigues's role at the current company?

Thiago Rodrigues's current role is Commercial Manager.

What is Thiago Rodrigues's email address?

Thiago Rodrigues's email address is tb****@****.com.br

What schools did Thiago Rodrigues attend?

Thiago Rodrigues attended Fundação Getulio Vargas, Universidade Paulista.

What skills is Thiago Rodrigues known for?

Thiago Rodrigues has skills like Itil, Pmi, Cobit, Pmi, Microsoft Project, It Service Management, Team Leadership, Outsourcing, Centrais De Atendimento, Sla, Contact Centers, Ans.

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