Thibault Fleury Email & Phone Number

Paris, Fr

Paris, Île-De-France, Fr

Dubai, Dubai, Ae

• Consult luxury brands within fashion, watch, jewellery and cosmetics industries on enhancing their customer experience• Build tailored solutions to drive added value to the brand’s customer experience• Create and manage client relationships on regional and worldwide level• Build high-value reports, analyzing data from multiple sources• Deliver engaging and memorable face-to-face presentations• Translate clients' needs and objectives into internal documents• Create surveys to capture data and customer sentiment• Coordinate multiple international teams within Albatross CX to ensure timely and high qualitydeliverables• Manage accounts receivables• Lead and assist in improving internal systems and processes• Manage two Client Relationship Executives

Dubai, Dubai, Ae

Management of an extensive portfolio of prestigious accounts across Europe• Development of strong and long-lasting relationships with key accounts/clients• Assessments of clients’ current situation and challenges• Identification and implementation of relevant solutions to elevate the clients’ customer experience• Management of worldwide projects, liaising with multiple teams internally to deliver client objectives• Delivery of engaging and impactful face-to-face presentations to client’s top management (CEO, Retail Directors…)• Data analysis and preparation of high value reports• Identification of additional business opportunities

Walters People is part of the Robert Walters Group and specializes in the recruitment of temporary and permanent positions for operational finance and business support staff. As a Business Developer, my work consists on:• Development and management of a portfolio of about 50 key customers• Participate to monthly sales forecast and sales follow-up meetings• Management of daily and weekly KPIs (margin, etc.)• Benchmarking on a predefined geographic area• Turnover of my business: $700,000 per annum• Search and recruitment of specific profiles/candidates in Sales Support/Supply ChainThe understanding of the market and the building of a strong relationship with key customers are probably the most important part of the position in order to succeed.

Wilmington, De, Us

As a Business Analyst / Marketing Assistant, I had the opportunity to develop my knowledge and skills on the business research and market analysis. In the Personal Care Division, my work was about as follow:• Market analysis on the opportunities of the Asia-Pacific and US markets • Conduct up-front product opportunity research to accompany: new product development, product upgrades and expansion into new markets• Work closely with product managers & product development teams to provide a real snapshot of the market• Design & execute custom primary research that assess both behaviour and attitudes for both actual and potential users• Participate to monthly sales forecast and sales follow-up meetings • Define, collect, format and analyse marketing and business KPIs across all market • Support product team in gathering data about sales versus competition on a detail level• Market assessment for a US$100 million internal project

Paris, France, Fr

As an online reservations platform and as a French OTA, CEETIZ is the French leader in commercialisation of tourist activities across the world. CEETIZ, tour operator based in Paris, promotes activities that are targeted at individuals, large groups and travel agencies.My work at CEETIZ consisted to develop the Oceania market with the opening of 3 new destinations on the website: Melbourne (Australia), Auckland and Queenstown (New Zealand). During this time, I had the opportunity to develop another new market: Antarctica. My work required to perform for the following aspects: - Business development- Partnership prospecting- Contracting and negotiation - Writing and uploading the offers on the website- Marketing of the touristic activities- Online marketing (SEA, SEO) During my 6 months internship I developed the following destinations: Melbourne, Auckland, Queesntown and Antarctica

Metzingen, Baden-Württemberg, De

The HUGO BOSS Group is one of the market leaders in the premium and luxury segment of the global apparel market.During my time in Sydney (Australia), I had the opportunity to work for HUGO BOSS, more precisely at the Hugo Boss store located at the bottom of the well-known Westfield tower. My work required every day:- Direct sales service, with personal sales objectives over AU$ 2,500 per day - High customer service- High professional attitude requiredIt gave me the opportunity to discover another cultural way to work.

Double Degree Master In Financial Economics, Financial Management

Master Of International Business, International Business

Master Of International Business, International Business

Bachelor Of Commerce (B.Com.), International Business

Bachelor Of Business Administration (Bba), International Business