• Maintain labor turnover & absenteeism.• Work as a Food Safety Team member & Internal Audit team member.• Production systems improvements.• Plans, develops & implements new procedures to improve operations, minimize cost of production.• Interacts, communicates & works effectively with a diverse work team, including other departments.• Production targets achievements – monthly, annual.• Employee turnover & absenteeism level.• Machine speed/ output, machine down time & change over times monitoring.• Machine utilization & efficiency.• Employee safety & work environment cleanliness.• Minimize the cost of production.• Maintain the product quality system standards.

• Monitor the entire production processes & adjust the schedules as needed.• Coordinate production schedules to meet production targets & minimize labor hours.• Ensure all products meet company & mutually agreed customer specs.• Check the machine status & verify house-keeping & cleanliness of the production area.• Verify & monitor hourly production output data of all cocoa processing. Chocolate manufacturing & packing machines & drive changes in reporting of information.• Manage & train personnel on standard operating procedures.• Monitor, measure & problem solve for loss & waste of materials.• Assist in the management of material needs for all departments.• Adhere to all food safety & quality (FSMS) requirements & meet all plant & employee safety requirements.• Plan for & communicate temporary labor needs when necessary.• Communicate effectively & positively with factory associates, supervisors, executives, managers’ team in a manner that addresses all concerns & inquiries.• Studies production schedules, estimates work hour requirements for completion of production targets.• Analyses & resolves work problems, or assists workers in solving work problems.• Initiates or suggests plans to motivate workers to achieve work goals.• Maintain records of throughout, uptime, planned & unplanned down time. This includes tracking critical key performance indicators (KPIS) relevant to production.

• Company representative for all the quality system audits (FSSC,ISO,Legal audits)• Planning, Developing, Negotiating & agreeing on procedures, standards and specifications to ensure product quality throughout the product life cycle.• Coordination & Communication with external & internal stakeholders.• Actively contribute towards maintaining and driving a culture of quality & compliance.• Analyzing the quality issues, internal complaints, customer complaints and responsible for implementing preventive, corrective action to resolve the same, whilst avoiding recurrence of such quality issues in adherence with government regulatory standards.• Handling company quality systems & conduct training on continuous improvement & maintain documentation system.• Responsible for the entire product development process formulations & specifications.• Perform additional duties commensurate with the current role as and when requested by the management. • Ensure follow up on audits take place to solution provided.• Ascertaining the gaps in the infrastructure required by different standards and the current infrastructure status in the plant and coming up with a development budget.

• Planning, Coordinating and participating in system reviews and quality audits.• Oversee all product development procedures to identify deviations from quality standards.• Analyze possible reasons for product defects and quality lapses.• Develops, implements and manages processes to ensure that products meets required specifications for quality, functions and reliability before delivery.• Identifies and set appropriate quality standards and parameters for productions.• Delivering training programs related to ISO 22000 (FSMS), HACCP, GMP, 5S for employees.• Monitoring instrument calibration and validation to establish testing accuracy and accountability.

• Developing quality control policies and standards to follow.• Communicates quality standards and parameters to QA team, NPD team & other appropriate staff.• Identifying and analyzing issues, non-compliance, defects and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.• Analyzing and conducting research to develop techniques and processes, and testing the reliability of outcomes under different conditions.• Developed documents and implemented FSMS system throughout the manufacturing process, start in raw material receiving to finished goods.• Liaising with suppliers within manufacturing environments to assist them in supplying goods to comply standards.

• Planning, Coordinating and participating in system reviews and quality audits and assisting staff in identifying potential improvements to systems, Processes and workflows.• Guiding organization through the deployment of quality systems and certification process.• Organize, Schedule and conduct awareness programs for factory workforce on 5S,GHP, GMP, HACCP, ISO 22000 etc.• Ascertaining the gaps in the infrastructure required by different standards and the current infrastructure status in the plant and coming up with a development budget.• Engage in new product developments, fine tuning & improving the existing food products and set standards for producing, packaging & storing.• Assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of an organization resources.

• Involving & overlooking the entire plant operational activities of Production planning, Process Control, Innovations & Automation, Supply chain management & material control, Lean manufacturing, Quality Assurance Research & Development, Quality Systems implementation, Plant engineering & Maintenance, Administration & HR functions handling etc.• Coordinating & Communicating with other departments such as Purchasing, Marketing, Finance & Sales located in Head Office.• Provide effective & efficient management guidance for smooth functioning of all production plant machinery & Service departments in order to achieve planned monthly production targets with highest productivity & quality.

As a Trainee Management QA at CEYLON COLD STORES PLC, I am responsible for supporting the quality assurance initiatives and processes to ensure the delivery of high-quality products and services. In this role, I actively contribute to the continuous improvement of our quality management systems.•Quality Assurance Support: Assisting in the implementation and maintenance of quality assurance procedures and practices to meet industry standards and customer requirements.•Documentation and Compliance: Collaborating with the QA team to develop and maintain quality documentation, including standard operating procedures (SOPs), work instructions, and quality control records.•Process Monitoring and Improvement: Participating in process audits and inspections to identify areas for improvement, ensuring compliance with quality standards and identifying opportunities for increased efficiency.•Testing and Analysis: Assisting in the testing of products or services to verify their compliance with specifications and conducting data analysis to identify trends or areas of improvement.•Training and Development: Actively participating in training programs to enhance technical skills and knowledge related to quality assurance and management systems.•Cross-Functional Collaboration: Collaborating with cross-functional teams, including R&D, production, and customer service, to address quality-related issues and implement corrective and preventive actions.

As an Assistant Operator at Onestep, I am responsible for providing comprehensive administrative support and ensuring the smooth operation of our accounting and information solutions. My key responsibilities include:• Administrative support: Performing various administrative tasks such as data entry, file management, and documentation to facilitate efficient operations.• Client meetings: Assisting in client meetings by preparing materials, taking notes, and following up on action items to ensure effective communication and client satisfaction.• Check delivery: Managing the timely and accurate delivery of checks to clients or relevant parties, maintaining professionalism and attention to detail.• Coordination: Assisting in coordinating tasks and activities across departments, promoting effective collaboration and streamlined processes.• Meeting scheduling: Taking charge of scheduling meetings, coordinating availability, and organizing logistics to facilitate productive and well-organized discussions.