Thilan Silva Email & Phone Number

Colombo, Western Province, Sri Lanka

As Senior Manager in Payment Systems, I am fully accountable for maintaining 99.99%+ uptime across Public Bank's critical banking platforms, including debit and credit card systems, Internet banking, mobile banking, and corporate Internet banking. Leading a high-performing team, I ensure reliable, secure, and efficient service delivery for high-demand applications.Key Responsibilities:Oversee system stability and performance, implementing strategies to enhance scalability and resilience.Lead a major credit card migration project, optimizing system security and functionality.Ensure compliance with PCI-DSS and other regulatory standards to safeguard transaction integrity.Collaborate closely with stakeholders and vendors, aligning technology enhancements with business objectives.Key Achievements:Achieved consistent 99.99%+ uptime for critical systems, supporting seamless customer interactions.

Sri Lanka

- Led the implementation of payment solutions, including card payments, contactless payments, QR payments, and POS, resulting in increased customer adoption and revenue growth.- Collaborated closely with product owners and developers to ensure successful project outcomes and adherence to project timelines and budgets.- Ensured regulatory compliance and effective risk management through close collaboration with legal and compliance teams.- Managed cross-functional teams and collaborated effectively with product owners, developers, and business leaders to ensure successful project outcomes.- Developed and maintained strong relationships with stakeholders at all levels of the organization, including external vendors and partners.Key Project Deliverables • VISA POS Acquiring • UPI POS Acquiring • MasterCard POS Acquiring • VISA POS Micro merchant • MasterCard Issuing • mVISA & LankaQR (Originator & Recipient) App • UPI QR Acquiring • Automatic Bill Settlement System (ABS) • Internet Payment gateway with MPGS

Sri Lanka

Highly motivated and result-driven IT professional with over 8 years of experience in managing e-commerce and digital channels. Proven track record of improving customer engagement, increasing transaction volume, and optimizing digital channels to enhance the customer experience. Skilled in managing cross-functional teams and collaborating with stakeholders to achieve business objectives. In-depth knowledge of IT infrastructure, networking, security, and e-Commerce platforms.- Lead & manage the bank's e-commerce platform and digital channels, including website, mobile app, and ATM Network.- Develop and implement strategies to improve customer engagement, increase Transaction volume, and optimize the customer experience across digital channels.- Ensure the bank's IT infrastructure is optimized for e-commerce activities, including payment processing.- Manage the bank's network and security, ensuring the safe and secure transfer of data and online transactions.- Develop and implement software solutions to support e-commerce activities, such as custom analytics dashboards and automation scripts.- Analyze data and report on key metrics to continuously improve e-commerce performance.- Manage a team of IT professionals and collaborate with cross-functional teams to achieve business objectives.- Facilitated compliance measures of PCI DSS & PCI PIN projectsKey Project Deliverables as Project Manger • Debit card Management System (CMS) - VISA Issuing • Credit card Management System (CMS) - MasterCard Issuing • Core Banking (Finacle) implementation • Retail Internet banking • Mobile banking

Sri Lanka

As an experienced Implementation Engineer with [number] years of experience in Payment software development, I possess expertise in designing, implementing, and delivering software solutions that are reliable and efficient. My technical skills include proficiency in programming languages such as Java, C, and SQL. I possess excellent communication and interpersonal skills that help me work effectively with clients and colleagues.- Designed and implemented Payment software solutions for clients, using Java, C, and SQL programming languages. Also used IBM AIX, Oracle Solaris, IBM WebSphere, JBOSS as OSs and Application servers.- Collaborated with clients to understand their requirements and design software solutions that meet their needs- Configured and deployed software solutions to clients' systems, ensuring they are reliable and efficient- Documented software configurations and provided technical support to clients, ensuring they have a seamless experience with the software solutions- Worked closely with the software development team to identify and resolve software bugs and improve the performance of the software solutionsKey Project Deliverables • Sri Lanka (NTB, NDB, Sampath Bank, Union Bank) • Bangladesh (BRAC Bank, United Commercial Bank, Islami Bank) • Oman (Ahli Bank) | Philippines (East West Bank)

Sri Lanka

A subsidiary of John Keells Group, JKCS is an IT services provider specializing in aviation sector solutionsCollaborated with all relevant departments to identify capacity planning & systems requirementsMaintained Sun Ultra & SPARC systems while automating admin tasks vis-à-vis shell scripts & programming toolsDesigned & implemented Subversion, Bugzilla, & Samba servers in addition to other applications on Linux/ UNIX platforms

Sri Lanka

Media Solutions was a leading IT services company in Sri LankaMaintained Linux & UNIX infrastructure—providing tier 3 technical & management support for 50+ systems of both types

Sri Lanka

Espada was a subsidiary of UK’s Silk Road Limited and a leading IT services company in Sri LankaConfigured, troubleshot, & maintained UNIX infrastructure on behalf of a medium-sized software development company

Sri Lanka

EWIS is Sri Lanka's first and only Original Device Manufacturer (ODM) specializing in computer manufacturingInstalled OS & software applications on new computers, assembled hardware components, & conducted troubleshooting on both software & hardware systems

Pgdip, Business Administration And Management, General, Pass

Postgraduate Diploma In Business Administration, Business Administration And Management, General, Level 7 Of The Uk Framework

Studied below mention subjects Governance Risk & Ethics Corporate Financial Management Corporate Strategy ANC Global Business Practice.

A/L, Advance Level

Activities and Societies: Cadets, Music Band,G.C.E. Advanced Level

Cerificate, Card Payment Systems