Thinakaran Selvan Email & Phone Number

Develop, test, promote change requests, writes SQL-based reports, and provides support for First Solar’s MES, Manufacturing, Shipping & Receiving, Safety, Quality and Reliability systems and data architectures.* Execute on designs, specifications, and requirements for applications/system enhancement and data structures for MES customer processes .* Set up and configure data collection activities and support ongoing data collection from shop floor operations.* Perform troubleshooting and problem solving for issues related to application, manufacturing process data & system data. * Provide support for First Solar applications and Participate in a rotation of on-call support outside of normal office hours as necessary during critical times.* Responsible for Incident/Request management & Problem management.* Responsible for system downtime tracking and prevention.* Work with IT/MES team to manage MES assets during system upgrades. * Produce technical documentation for service transition to operation.* Train with subject matter experts to provide on call support, troubleshooting, and modifications to existing MES applications.* Interface with team members and stakeholders from other departments.* Responsible on administering Splunk Enterprise and Splunk ITSI. Primarily on MES KPI monitoring.* Responsible on administering Linux servers Centos 7.* Experienced on setting up and configuring Prometheus, Alert Manager and Grafana on MES Health/Performance monitoring.*** Experienced on Azure DevOps, Azure Repos, Microfocus ALM, T-SQL, SSMS, SSIS, Splunk Enterprise, Splunk ITSI, Redhat, Centos, Prometheus, Alert Manager, Grafana, Azure Service Fabric, Tableau, RabbitMQ, Swagger UI, Ignition

* Extensively use HP ALM to manage Software testing life cycle (Release, cycle management, test plan, test execution, automation regression suite, analysis and reporting).* Manage permission and access for users' groups* Regression testing of all the SAP functional areas in each release.* Involved in identifying the regression suite and automating the scenarios in HP UFT & CFactoryby TurnKey Automation.

* Architecting and deploying clustered/distributed Splunk Enterprise 7. x and ITSI 4. x implementations.* Experience in implementation of ITSI.* Administering Splunk and Splunk Apps to include developing new/custom Apps to perform specialized functions.* Integrating Splunk ITSI with a wide variety of data sources.* Consulting with customers to customize and configure Splunk in order to meet their requirements.* Performing advanced searching and reporting to help customers with the implementation specialized.* Administering Linux servers.

Working as IT SUPPORT LEVEL 2 at First Solar Malaysia Sdn.Bhd *Installing and configuring computer systems. *Diagnosing and solving hardware/software faults. *Replacing parts as required. *Analyzing call logs to spot trends and underlying issues *Responsible for equipment uptime/maintenance on items such as wireless/wired network devices, video/tele-conferencing, printers, scanners, projectors and copiers. * Perform NOC (Network Operations Center) monitoring and alerts. * Provides onsite support, troubleshooting and problem solving software, hardware and data errors for production & other systems. *Responsible to execute software installations/upgrades/support * Responsible for ensuring uptime on the PC’s throughout the office * Drive continuous improvements for Service Desk operations. * Manage the procurement of hardware and software. *Drive and Support Global Business Development Office

Malaysia

2013 –2014 Working as CMV Execution Technician at Intel Products (M) Sdn.Bhd, Penang. Roles and Responsible *Setup execution system (PC system base with connecting the test devices) *Setup/socket electronics components (CPU). *Troubleshoot down system.

Kedah, Malaysia

COMPUTER SUPPORT,(HARDWARE AND SOFTWARE INSTALLATION) TECHNICIAN AND REPAIRING