Thinh Pham Email & Phone Number

Pleasanton, California, Us

Drives design and optimizations across Payroll to improve product quality and the customer experience. Makes strategic technical decisions and provide leadership for development teams to achieve their goals.

Participated in the development life cycle of the TRIRIGA java-based platform that is used to build web applications through non-coding customization. The applications are widely used in workspace management and environment sustainability. Accomplishments are: Reviewed functional and technical designs, provided feedback on performance impacts or improvements, created load runner integration tests for new functionalitiesDesigned performance data load, concurrent users, business scenarios, hard-ware components that are parts of the performance benchmark.Tuned database (Oracle/MS SQL Server) and java code to enhance the over all performance of the application.Analyzed and troubleshot 2000-user performance benchmark result to identify and resolve bottlenecks in the platform before each release. The outcomes were in java code fixes, Tomcat configurations, database configurations, and index tunings.Owned maintaining the TRIRIGA's best of breath application/system configuration checklist, that includes jvm heap size, jvm max thread pool, max database pool size, Tomcat maxthread, database number of sessions , database SGA target, database block size, etc. Provided performance-related guidance to the platform development, application integration, QA, customer support team to achieve TRIRIGA's common goals, delivering robust high-quality products to the customers, through documentation and in person.

Santa Clara, California, Us

Demand Forecasting and Revenue Architected and developed scalable interfaces, extracting, transforming, and loading giga bytes data from decentralized sources (Teradata data warehouse) into a business-intelligence data repositories (Oracle and MS SQL) and vice versa, using Informatica Powermart and SSIS Packages SQL 2005 . Wrote Perl scripts to run the ETL process that allowed data to be accurate and available at 99% rate. Received a division award for implementing the client and server side of the high-volume and complex Web and Windows applications using C# .NET, enabling Intel to meet market demand, with maximum revenue, and minimum inventory. Flawlessly managed code integration, internet information services configuration, and application installation that resulted 100% rate of successful releases. Designed and implemented the nightly batch jobs and Perl scripts for extracting data from database data warehouse and transferring data to multiple distributed servers.

Santa Clara, California, Us

Performance, Benchmarking and Competitive Analysis (2002-2004) Awarded Corporation Outstanding recognition for representing Intel in the BAPCo committee, designing and developing the SYSmark 2004 benchmark, an industry-standard application-based system benchmark. Selected software and the workloads to be included in the SYSmark 2004 benchmark, that reflects user usage models such as Outlook for emailing, MS Word and Excel for word processing, Adobe Premier and Photoshop for movie rendering.  Contributed to the performance improvement of Intel’s next generation platforms by studying the results of the SYSmark 2004 application on more than 200 various system configurations, including Intel and AMD microprocessors, motherboards, chipsets, memory, graphic cards, and hard drives. Managed two technicians in improving performance measurement methodology.

Santa Clara, California, Us

Subscriber Management Billing and Customer Care (2000-2002)  Designed and coded the administration client and middle tier of the C++-based billing application, capturing flat fees and recursive service usage fees of thousands web-hosting clients, that yielded more than 10 millions dollars in revenue. Designed test cases to cover various complex billing, rebates, and accrual scenarios. Recognized for customer care excellence with creating customer usage, credit adjustment report and resolving abnormal invoices. Developed the UNIX shell scripts and C utilities for data conversion.

Santa Clara, California, Us

Receiving and Distribution (1994 – 2000) Designed and developed the world-class receiving and distribution application tracking finished and non-finished good for all Intel manufactures and employees. Developed the automatic test scripts for the window application using SQA team test that results a quick turn around during integration testing cycle. Managed the Laser Wand Distribution Project to select a new hand-held data collecting device that is cost effective and easy to program, negotiated with suppliers, and designed the C++ application that interfaced with the Receiving and Distribution system through I/O port.  Promoted to the next engineering level by successfully completing an oversea assignment, developing a Y2K disaster recovery process.Intern (1994-1996) embeded programing for robot devices

Management, Accounting, And Marketing

Java Programming

Bachelor Of Science, Computer Science

Bachelor, Mathematics