 Preparing weekly and monthly status and utilization reports and sending to client and higher management. Handling escalations and providing RCA. Attending CAB meetings to discuss about planned changes and understanding the impact. Creating and validating JCL’s as per production standards. Interacting with programmers and designing batch flow. Analyzing the requirement and providing best solution to achieve it. Exploring and using all the options in CA7 & OPC to… Show more  Preparing weekly and monthly status and utilization reports and sending to client and higher management. Handling escalations and providing RCA. Attending CAB meetings to discuss about planned changes and understanding the impact. Creating and validating JCL’s as per production standards. Interacting with programmers and designing batch flow. Analyzing the requirement and providing best solution to achieve it. Exploring and using all the options in CA7 & OPC to fulfill customer requirement. Scheduling production batch jobs, adhoc requests and performing change requests as per the requirement. Performing analysis on scheduling issues and resolving the same within the specified time meeting SLA. Defining new calendars and modifying existing calendars as per client’s requirement in CA7 and resolving calendars as per plan. Using BTI to make mass updates when there is a need. Providing support during holiday processing, DR activity and CA-7/CA-11 testing during the CA7 & Z/OS upgrades. Maintaining TWS Database, Long Team Plan, Current plan, Calendars, Periods. Abend fixing and escalating. Automation of jobs using OPC recover statements or ARF. Creating Groups, Application & Jobs as per requirements in OPC. Defining and adding Special resources (VRM) to avoid contention and control the flow. Defining event triggers to fulfill customer requirements. Creating and maintaining workstations. Creating temporary and permanent operator instructions (PROSE) Performing scheduled and manual deployments. Supporting organizational change, Release activities. Performing close instructions and closing workstations before migration and release activities. Finding new ways that can improve the quality and service delivery provided to the client. Providing necessary process documents to the team. Co-coordinating with Onsite to improve & implement good practices in team Show less

Batch Management,Batch scheduling,Abend handling,RCA,Release activities,DR Exercises,Data center migration support

Abend reduction,Mainframe Batch management,JCL,Error handling,Annual maintenance,Calendar maintenance,creating and updating periods,Automation,Batch job scheduling

Batch job scheduling,On call support,error handling and providing permanent solution,Flow design,release activities,Upgrade support

Mainframe Batch Management,abend fixing,code migration,JCL and proc validation