Tara Hirneisen, Mba Email and Phone Number
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Highly organized and proactive customer success manager with over nine years of experience in operations and cross-functional support. Proven ability to streamline processes, enhance internal communications, and drive superior customer success outcomes. Skilled in project management, facilitating large meetings, coordinating staffing logistics, and implementing process improvements. Strong communicator adept at collaborating with stakeholders and leveraging attention to detail to maintain data integrity. Passionate about delivering solutions to elevate client satisfaction and enhance operational efficiency in dynamic, fast-paced environments.
Crash Proof Retirement, Llc
View- Website:
- crashproofretirement.com
- Employees:
- 11
-
Client Success ManagerCrash Proof Retirement, Llc Nov 2024 - PresentKing Of Prussia, Pennsylvania, United States- Implements the company’s first CRM system, successfully maintaining and optimizing a database of over 5,000 clients and prospects to improve information accessibility and service delivery.-Cultivates client relationships to ensure a comprehensive understanding of their system and proactively identify opportunities for enhancement.-Coordinates large-scale company events, including the logistics and planning the annual holiday party for 400+ guests, and manages outreach programs impacting over 500 community members annually. -
Scheduling SupervisorCrash Proof Retirement, Llc Aug 2020 - Nov 2024King Of Prussia, Pennsylvania, United States-Supported three executives and five financial advisors by managing complex calendars, coordinating over 1000 annual client meetings, and streamlining communications to enhance cross-functional efficiency.-Streamlined scheduling systems and processes to improve efficiency by 40% across departments, resulting in a more organized and productive workflow for executives and advisors.- Trained and supervised a team of five administrative staff, ensuring readiness to support executive needs and maintaining high service standards across 6000+ client interactions annually. -
Office ManagerState Farm ® Oct 2019 - Jun 2020Berwyn, Pennsylvania- Delivered high-quality customer service to over 100 clients while managing critical office operations, including inventory oversight for the office and handling daily bank reconciliation of office accounts.- Leveraged my insurance license to assist clients with over 200 policy updates, providing precise and detailed information on new coverage opportunities and driving a 15% increase in policy upgrades. -
Customer Success ManagerRecent Communications, Inc. Nov 2018 - Sep 2019Collegeville, Pa- Provided efficient customer service and support to over 100 clients, managing incoming calls and web requests to address inquiries, troubleshoot issues, and coordinate service or project needs, ensuring timely resolution and high client satisfaction.-Coordinated cross-functional telecommunications projects and installations, serving as the primary point of contact for clients and team members and ensuring the successful execution of up to 15 installations per quarter. -
Operations ManagerAimbridge Hospitality Sep 2017 - Sep 2018Greater Philadelphia Area- Oversaw and streamlined daily hotel operations across 4 departments—Front Desk, Food & Beverage, Finance, and Events—supporting an average of 150 daily guest interactions and ensuring smooth, efficient service delivery.- Supported client and internal team engagement by developing a knowledge base of frequently asked questions, resources, and best practices used by 25+ staff members, enabling quick access to essential information and enhancing guest satisfaction. -
Front Office SupervisorValley Forge Casino Resort Oct 2016 - Sep 2017King Of Prussia, Pa -
Customer Service ManagerThe Inn At Reading May 2016 - Oct 2016Reading, Pennsylvania Area -
Travel AgentAaa Reading Berks Mar 2015 - May 2016Wyomissing, Pa
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Member Services Advisor & TrainerDisney Vacation Club Nov 2013 - Mar 2015Orlando, Florida, United States
Tara Hirneisen, Mba Skills
Tara Hirneisen, Mba Education Details
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Business Administration And Management, General -
Event Management -
Hospitality Management
Frequently Asked Questions about Tara Hirneisen, Mba
What company does Tara Hirneisen, Mba work for?
Tara Hirneisen, Mba works for Crash Proof Retirement, Llc
What is Tara Hirneisen, Mba's role at the current company?
Tara Hirneisen, Mba's current role is Client Success Manager | Customer Service Manager | Operations Manager | Executive Assistant.
What is Tara Hirneisen, Mba's email address?
Tara Hirneisen, Mba's email address is ta****@****arm.com
What is Tara Hirneisen, Mba's direct phone number?
Tara Hirneisen, Mba's direct phone number is +161030*****
What schools did Tara Hirneisen, Mba attend?
Tara Hirneisen, Mba attended University Of Phoenix, University Of Central Florida, Drexel University.
What skills is Tara Hirneisen, Mba known for?
Tara Hirneisen, Mba has skills like Customer Service, Hospitality, Social Networking, Event Planning, Customer Satisfaction, Friendly Personality, Hotels, Event Management, Microsoft Office, Powerpoint, Microsoft Excel, Sales.
Who are Tara Hirneisen, Mba's colleagues?
Tara Hirneisen, Mba's colleagues are Erica Tschanz Kiker, Traci Stillman, Sarah Noon, Craig Cannon, Blaize L., Danielle Marano.
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