Tara Hirneisen, Mba Email & Phone Number

King Of Prussia, Pennsylvania, United States

- Implements the company’s first CRM system, successfully maintaining and optimizing a database of over 5,000 clients and prospects to improve information accessibility and service delivery.-Cultivates client relationships to ensure a comprehensive understanding of their system and proactively identify opportunities for enhancement.-Coordinates large-scale company events, including the logistics and planning the annual holiday party for 400+ guests, and manages outreach programs impacting over 500 community members annually.

King Of Prussia, Pennsylvania, United States

-Supported three executives and five financial advisors by managing complex calendars, coordinating over 1000 annual client meetings, and streamlining communications to enhance cross-functional efficiency.-Streamlined scheduling systems and processes to improve efficiency by 40% across departments, resulting in a more organized and productive workflow for executives and advisors.- Trained and supervised a team of five administrative staff, ensuring readiness to support executive needs and maintaining high service standards across 6000+ client interactions annually.

Berwyn, Pennsylvania

- Delivered high-quality customer service to over 100 clients while managing critical office operations, including inventory oversight for the office and handling daily bank reconciliation of office accounts.- Leveraged my insurance license to assist clients with over 200 policy updates, providing precise and detailed information on new coverage opportunities and driving a 15% increase in policy upgrades.

Collegeville, Pa

- Provided efficient customer service and support to over 100 clients, managing incoming calls and web requests to address inquiries, troubleshoot issues, and coordinate service or project needs, ensuring timely resolution and high client satisfaction.-Coordinated cross-functional telecommunications projects and installations, serving as the primary point of contact for clients and team members and ensuring the successful execution of up to 15 installations per quarter.

Greater Philadelphia Area

- Oversaw and streamlined daily hotel operations across 4 departments—Front Desk, Food & Beverage, Finance, and Events—supporting an average of 150 daily guest interactions and ensuring smooth, efficient service delivery.- Supported client and internal team engagement by developing a knowledge base of frequently asked questions, resources, and best practices used by 25+ staff members, enabling quick access to essential information and enhancing guest satisfaction.

King Of Prussia, Pa

Reading, Pennsylvania Area

Wyomissing, Pa

Orlando, Florida, United States

Master'S Degree, Business Administration And Management, General

B.S., Event Management

Hospitality Management

Activities and Societies: Alpha Sigma Alpha