Thiru Moorthy Email & Phone Number

• Nearly 7 years’ experience with 3 years as a leader of various teams, maximised many great opportunities to work on challenging projects• Previously associated with Information Evolution India Pvt. Ltd., Served as Team Lead• Earned leadership status by setting inspirational goals and setting examples – Superb organisational, motivational, management and time management skills• Maximised team performance – Excelled at identifying, developing and using strengths of team members, as well as locating, detecting and resolving problems and weaknesses of each team individual• Experience in managing office operations, meet stringent SLA’s, CSAT and working on outcome based revenue projects. Demonstrated thought leadership as appropriate to ensure successful delivery of contracted services levels• Leveraged business acumen, management experience, change management skills and domain expertise skills to provide strategic and tactical support to service delivery operations• Exposure in implementing and overseeing the quality of deliverable s, manage team relationships effectively to ensure exceptional performance• Possess strong problem-solving, troubleshooting skills and the ability to exercise sound judgement. Ability to multi-task and decipher statistical reports; and the ability to deal with issues involving both clients and the workforce

Listed skills include Bpo, Team Management, Windows, Teamwork, and 2 others.