Thiru Piran Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

In my role, I provide extensive UNIX-based server support for Solaris and Red Hat Linux environments, encompassing installation, maintenance, administration, deployment, and troubleshooting. Key responsibilities include:- Tracking and managing software patches to ensure systems remain up-to-date.- Designing and implementing automated system building, installation, and configuration processes using Ansible.- Handling client service requests for Incident Management, Problem… Show more In my role, I provide extensive UNIX-based server support for Solaris and Red Hat Linux environments, encompassing installation, maintenance, administration, deployment, and troubleshooting. Key responsibilities include:- Tracking and managing software patches to ensure systems remain up-to-date.- Designing and implementing automated system building, installation, and configuration processes using Ansible.- Handling client service requests for Incident Management, Problem Management, and Change Management, ensuring timely resolution and client satisfaction.- Installing and configuring Logical Domains (LDOMs) on Solaris Servers to optimize resource utilization and server efficiency.- Configuring and maintaining IP Network Multipathing (IPMP), Secure FTP, and SSH server for enhanced network security and performance.- Installing and configuring VERITAS Storage Foundation for NFS to facilitate efficient storage management and data access.- Managing OS security measures, performing performance tuning, and troubleshooting issues to maintain system stability and reliability.- Providing in-house training, presentations, and technical assistance to team members to foster knowledge sharing and skill development.- Offering infrastructure support on various projects, including OS migration and upgrades, to ensure seamless transitions and system enhancements.My expertise in UNIX-based server administration, automation, and infrastructure support contributes to the effective operation and optimization of our server environment. Show less

Toronto, Canada Area

In my role, I provide comprehensive support for UNIX-based servers, with a focus on Solaris and Redhat Linux. My responsibilities include:- Installation, maintenance, administration, deployment, and troubleshooting of Solaris and Redhat Linux servers.- Tracking and management of software patches, ensuring systems are up-to-date.- Designing and implementing automated system building, installation, and configuration using Ansible.- Handling client Service Requests for Incident… Show more In my role, I provide comprehensive support for UNIX-based servers, with a focus on Solaris and Redhat Linux. My responsibilities include:- Installation, maintenance, administration, deployment, and troubleshooting of Solaris and Redhat Linux servers.- Tracking and management of software patches, ensuring systems are up-to-date.- Designing and implementing automated system building, installation, and configuration using Ansible.- Handling client Service Requests for Incident Management, Problem Management, and Change Management.- Installation and configuration of Logical Domains (LDOMs) on Solaris Servers.- Configuration and maintenance of IP Network Multipathing (IPMP), Secure FTP, and SSH server.- Installation and configuration of VERITAS Storage Foundation for NFS.- Management of OS security, performance tuning, and troubleshooting.- Providing in-house training, presentations, and technical assistance to team members.- Offering infrastructure support on multiple projects, including OS migration and upgrades.My expertise in UNIX-based server support, automation, and infrastructure management contributes to the efficient operation and optimization of our systems. Show less

Toronto, Canada Area

In my role, I handle a range of responsibilities, including:- Regular deployment of hardware and software upgrades and patches.- Administration and troubleshooting of Wintel Server and Unix/RedHat systems.- Active Directory administration, including migration and delegation of OU groups.- Investigation and review of network alerts, disk space issues, and agent offline incidents. I perform detailed analysis to identify root causes and resolve problems.- Implementation of… Show more In my role, I handle a range of responsibilities, including:- Regular deployment of hardware and software upgrades and patches.- Administration and troubleshooting of Wintel Server and Unix/RedHat systems.- Active Directory administration, including migration and delegation of OU groups.- Investigation and review of network alerts, disk space issues, and agent offline incidents. I perform detailed analysis to identify root causes and resolve problems.- Implementation of new users into the company network and maintenance of Active Directory policies in accordance with company standards.- Creation of new users in VPN and deployment based on company department policies.- Management of incidents (sev 1/sev 2) to ensure compliance with measurable service levels.- Regular monitoring and testing of multiple applications, including OLIS, cOntario, DPV, Panorama, and Informatica, with error checking and troubleshooting.- Monitoring system indicators to prevent critical level breaches and outages, determining appropriate operational thresholds and escalation levels using bridges and Cisco Webex.- Experience with agile methodology, including SCRUM, and DevOps methodology.- Conducting numerous deployments and troubleshooting technical bridges/webex for IBM Datapower.- Analysis of Request for Change tickets to ensure clarity before execution, submitting only when actions are thoroughly documented.Technologies I work with include Active Directory, BMC Remedy, Tivoli Omnibus, SCOM, Remote Desktop, Putty, vSphere/vCenter, RSA SecurID, OLIS, cGTA/cOntario, Cisco Webex, IBM Websphere Datapower, and Skype for Business/Lync. Show less

Toronto, On

As a member of TELUS’ Internet Data Center Hosting Support team, I oversee the management of over 2000 servers utilizing managed services within one of Canada's largest IDC environments. My responsibilities encompass a broad spectrum of tasks, including:- Administration of Unix/AIX/Solaris/Linux RHEL servers.- Administration of Windows servers.- Administration of VMware and Xen virtual environments.- Configuration, backup, and restoration using Symantec Netbackup.-… Show more As a member of TELUS’ Internet Data Center Hosting Support team, I oversee the management of over 2000 servers utilizing managed services within one of Canada's largest IDC environments. My responsibilities encompass a broad spectrum of tasks, including:- Administration of Unix/AIX/Solaris/Linux RHEL servers.- Administration of Windows servers.- Administration of VMware and Xen virtual environments.- Configuration, backup, and restoration using Symantec Netbackup.- Troubleshooting and configuration of DNS, SMTP, and HTTP protocols.- Allocation, configuration, and troubleshooting of network resources.Additionally, I work with a diverse range of technologies, including Active Directory, Palo Alto/Cisco Firewalls, Cisco Load Balancers, Tipping Point IPS, BMC Remedy, Lynx, ITSM, Remote Desktop, Putty, VMWare, NetBackup, DNS, Citrix Xen, and RSA SecurID Token. Show less

Toronto, Canada Area

In my role, I've undertaken a range of IT responsibilities, including:- Providing technical support to staff both remotely and on-site.- Setting up and maintaining a CentOS file server to facilitate data storage and access.- Managing a CentOS-based web server for internal content management system (CMS), including regular maintenance and upgrades.- Administration of a Microsoft Windows Server 2008 R2 Active Directory environment, ensuring smooth user management and… Show more In my role, I've undertaken a range of IT responsibilities, including:- Providing technical support to staff both remotely and on-site.- Setting up and maintaining a CentOS file server to facilitate data storage and access.- Managing a CentOS-based web server for internal content management system (CMS), including regular maintenance and upgrades.- Administration of a Microsoft Windows Server 2008 R2 Active Directory environment, ensuring smooth user management and authentication.- Handling various network tasks such as TCP/IP configuration, DNS management, DHCP setup, VPN configuration, WAN management, and Voice over IP (VoIP) implementation.- Taking ownership of IT issues and seeing them through to resolution.- Monitoring performance against Service Level Agreements (SLAs) to ensure adherence to standards and expectations.- Generating detailed documentation and reports to document processes and outcomes effectively.- Conducting proactive monitoring of the IT network to maintain availability for all users and ensure smooth operations. Show less

B.Sc In Computer Science - Special, Computer Science

Computer Science

Education record