Sharjeel Ahmad Email & Phone Number

Riyadh, Saudi Arabia

Experienced Technical Account Manager with a track record of successfully managing technical projects, fostering client relationships, and delivering exceptional results in fast-paced, high-pressure environments. A few of my core responsibilities are to:- Serve as primary point of contact for clients- Collaborate with project managers and software engineers to ensure client success and profitability- Manage project deliverables, timelines and financials- Respond to questions and resolve technical issues- Maintain strong client relationships and proactively identify potential problems- Provide post-implementation support and technical training- Stay up-to-date with industry trends and provide market insights- Ensure client satisfaction and address concerns in a timely manner- Drive adoption and usage of company's technology solutions.

Experienced PreSale engineer with a strong background in technical sales and customer engagement. Have a proven track record of success in identifying customer requirements and recommending tailored solutions to meet their needs. A few of my responsibilities were to:- Technical point of contact for sales process- Collaborate with sales and product teams on proposals/bids- Conduct product demos and presentations- Respond to technical questions and objections- Evaluate customer requirements and recommend solutions- Develop and maintain technical relationships with customers and partners- Stay up-to-date with industry trends and provide market insights- Participate in product development discussions- Provide post-sale support and technical training.

As an Associate Software Engineer, I gained hands-on experience in software development, working on various projects and delivering high-quality code within tight deadlines. My responsibilities included:Writing, testing and debugging code for software applicationsCollaborating with cross-functional teams, including software engineers and project managersParticipating in code and design reviews to ensure quality and adherence to best practicesStaying up-to-date with emerging technologies and programming languagesTroubleshooting and resolving technical issues as they ariseContributing to the development of technical documentation and software design specifications.