Tim Chan

Tim Chan Email and Phone Number

Agile Project Manager | Scrum Master | Driving Results through Collaborative and Agile Methodologies @ Steamclock Software
vancouver, british columbia, canada
Tim Chan's Location
Greater Vancouver Metropolitan Area, Canada
Tim Chan's Contact Details

Tim Chan personal email

n/a

Tim Chan phone numbers

About Tim Chan

As an accomplished project manager with over 5 years of experience in Agile project management, I have a proven track record of delivering high-quality projects on time and within budget. I am passionate about helping teams collaborate effectively and achieve their goals.Throughout my career, I have developed a deep understanding of Agile methodologies and best practices. I have also honed my skills in project planning, risk management, and stakeholder communication, allowing me to lead successful projects from start to finish.In my most recent roles, I have been responsible for managing a portfolio of complex projects, working closely with cross-functional teams to ensure that project deliverables meet or exceed expectations. I thrive in team environments where I can use my leadership skills to motivate and drive results.I am always seeking new challenges and opportunities to grow my skills as a project manager. Whether I am mentoring team members or collaborating with stakeholders, I am committed to delivering exceptional results and exceeding expectations.SPECIALTIES: Agile Project Management | Mergers & Acquisitions (M&A) | Process Optimization

Tim Chan's Current Company Details
Steamclock Software

Steamclock Software

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Agile Project Manager | Scrum Master | Driving Results through Collaborative and Agile Methodologies
vancouver, british columbia, canada
Website:
steamclock.com
Employees:
14
Tim Chan Work Experience Details
  • Steamclock Software
    Producer
    Steamclock Software Jan 2024 - Present
    Vancouver, British Columbia, Canada
  • Questrade Financial Group
    Senior Project Manager
    Questrade Financial Group Jun 2023 - Nov 2023
  • Freshbooks
    Project Manager (Post Merger Integration)
    Freshbooks Apr 2022 - Mar 2023
    Provided program-level support to 16 functional workstream leads and their teams in developing, adapting, and executing integration plans and projects with a common goal.
  • Freshbooks
    Lead Project Manager
    Freshbooks Aug 2021 - Apr 2022
    Led a team of 2 project managers and their portfolio of projects in a Marketing PMO.
  • Freshbooks
    Digital Project Manager / Scrum Master
    Freshbooks Jan 2019 - Apr 2022
    Led a team of local and overseas developers and a QA Engineer through the application of the Scrum framework to build, maintain, and improve the marketing website according to strategies and best practices.
  • Freshbooks
    Project Manager, Operations
    Freshbooks Jan 2018 - Dec 2018
    Toronto, Canada Area
    Led a specialized team of 6 customer support representatives to tackle the company's first ever price increase for its existing customer base.
  • Freshbooks
    Manager Of Customer Support
    Freshbooks Nov 2015 - Dec 2017
    Toronto, Canada Area
    Managed structured process design and new technology implementation in Support, resulting in 60% team growth, scaled case increase by 66%, while consistently maintaining an average CSAT of 95%
  • Freshbooks
    Support Team Lead
    Freshbooks Nov 2012 - Nov 2015
    Toronto, Canada Area
  • Freshbooks
    Support Training Specialist
    Freshbooks Apr 2011 - Nov 2012
    Toronto, Canada Area
  • Freshbooks
    Support Specialist
    Freshbooks Oct 2010 - Apr 2011
    Toronto, Canada Area
  • Seoul Metropolitan Office Of Education
    English Teacher
    Seoul Metropolitan Office Of Education Aug 2008 - Aug 2009
    Dongdaemun-Gu, Seoul, Korea
  • Hsbc
    Customer Service Representative
    Hsbc Feb 2004 - Jul 2008
    Richmond Hill, On
  • Mcdonald'S Canada
    Manager
    Mcdonald'S Canada Oct 2003 - Jun 2007
    Richmond Hill, On

Tim Chan Skills

Management Saas Team Leadership Leadership Project Management Customer Service Strategy Account Management Crm Web Applications

Tim Chan Education Details

Frequently Asked Questions about Tim Chan

What company does Tim Chan work for?

Tim Chan works for Steamclock Software

What is Tim Chan's role at the current company?

Tim Chan's current role is Agile Project Manager | Scrum Master | Driving Results through Collaborative and Agile Methodologies.

What is Tim Chan's email address?

Tim Chan's email address is ti****@****oks.com

What is Tim Chan's direct phone number?

Tim Chan's direct phone number is +141648*****

What schools did Tim Chan attend?

Tim Chan attended York University.

What skills is Tim Chan known for?

Tim Chan has skills like Management, Saas, Team Leadership, Leadership, Project Management, Customer Service, Strategy, Account Management, Crm, Web Applications.

Who are Tim Chan's colleagues?

Tim Chan's colleagues are Ida Wang, Melissa Coombe, Corbin Thomas, Allen Nigel.

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