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Thiago Sousa Email & Phone Number

Team Leader at Covalen at Covalen
Location: Dublin, County Dublin, Ireland 8 work roles 1 school
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Current company
Role
Team Leader at Covalen
Location
Dublin, County Dublin, Ireland
Company size

Who is Thiago Sousa? Overview

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Quick answer

Thiago Sousa is listed as Team Leader at Covalen at Covalen, a company with 974 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Thiago Sousa.

Thiago Sousa previously worked as Team Lead at Covalen and Assistant Manager at Carrolls Gifts. Thiago Sousa holds Bachelor’S Degree, Business Administration And Management, General from Universo - Universidade Salgado De Oliveira Filho - Recife/Pe.

Company email context

Email format at Covalen

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Covalen

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Profile bio

About Thiago Sousa

Sales manager with 15+ years experience in marketing, account management and sales. Strong passion for people, make money, technology and innovation. Deep understanding of business dynamics and consumer psychology.I’m currently working as a Duty at Carrolls Irish Gifts Shop. I'm a creative thinker with a strong analytical skills. I’ve been exploring the whole sales ecosystems by designing and implementing marketing activities using different means and strategies. I have experience in building cross marketing campaigns that involve booth online and offline channels, strategies design and marketing planning.I firmly believe that "if you are the smartest person in a room, then you are in the wrong room".

Listed skills include Vendor Management, Sales Management, Negotiation, Team Leadership, and 32 others.

Current workplace

Thiago Sousa's current company

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Covalen
Covalen
Team Leader at Covalen
dublin, leinster, ireland
Employees
974
AeroLeads page
8 roles

Thiago Sousa work experience

A career timeline built from the work history available for this profile.

Team Lead

Current

Dublin, County Dublin, Ireland

- Ensuring Customer Representative Support receives appropriate training, both initially and on an ongoing basis. - Coach and mentor CSRs on a continuous basis. - Reviewing staff performance on a continuous basis. - Development of a positive working environment for all CSRs. - Handling calls that have been escalated from the CSRs - Motivating the team to.

Oct 2022 - Present

Assistant Manager

County Dublin, Ireland

- Supervising employees to complete tasks and achieve goals in the absence of store management.- Managing sales floor and drives retail and salon by: addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management. - Ensuring that daily merchandising flexing process, daily replenishment process, Key Corporate.

Jun 2022 - Oct 2022

Team Lead

Dublin, County Dublin, Ireland

- To oversee team and individual performance through continuous engagement with dedicated Quality Analysts (QAs), and be accountable for team performance development.- To carry out frequent, targeted coaching based on issues/trends notified, providing constructive feedback and learning opportunities in order to ensure that agreed Service Levels are being.

Nov 2021 - Jun 2022

Dutty Manager

Dublin, County Dublin, Ireland

- Supervising employees to complete tasks and achieve goals in the absence of store management.- Managing sales floor and drives retail and salon by: addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management. - Ensuring that daily merchandising flexing process, daily replenishment process, Key Corporate.

Jun 2016 - Nov 2021

Customer Service Assistant

Dublin

Answering customer enquiries or passing them on to another department; Giving information and helping to solve problems; Arranging services for customers; Handling complaints and passing them on to a manager if required; Responsible for keeping area clean and tidy, loading and unloading the dishwasher, helping to serve customers, basic food preparation.

Sep 2014 - Jan 2016

Sales Manager

Recife E Região, Brasil

Leading a team with 15 sales people.Business intelligence analysis aimed at improving sales performance, discovering new opportunities among existing and prospective customers.Maintain and develop existing customers base through cross selling and up selling activity after business intelligence analysis.Supporting customer for products need for technical.

Oct 2012 - Feb 2014

Sales Supervisor

Brasília E Região, Brasil

Selling automotive's pieces in northeast of Brazil for companies which are our customers.Developing business opportunity in market for many different brands of automotive sector and customer acquisition. Such as Bosch, Mann, Mahle.Dealt with new and potential customers, through clear communication and efficient problem­‐solving.Design trade marketing plan.

Feb 2005 - Sep 2012

Customer Service

Brasília E Região, Brasil

Working in logistic, administrative, purchasing and sales area.Organizing and controlling all entry and exit of goods to the sectors of sales and services company.Managing purchases in contact with suppliers for get the best prices.Purchasing products for replenishment the stock.Customer service for the sale of parts and services, provision of.

Feb 1999 - Oct 2004
Team & coworkers

Colleagues at Covalen

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1 education record

Thiago Sousa education

  • Universo - Universidade Salgado De Oliveira Filho - Recife/Pe
    Universo - Universidade Salgado De Oliveira Filho - Recife/Pe
    Business Administration And Management, General
FAQ

Frequently asked questions about Thiago Sousa

Quick answers generated from the profile data available on this page.

What company does Thiago Sousa work for?

Thiago Sousa works for Covalen.

What is Thiago Sousa's role at Covalen?

Thiago Sousa is listed as Team Leader at Covalen at Covalen.

Where is Thiago Sousa based?

Thiago Sousa is based in Dublin, County Dublin, Ireland while working with Covalen.

What companies has Thiago Sousa worked for?

Thiago Sousa has worked for Covalen, Carrolls Gifts, Compass Group At Google, Eletropar Autopeças Ltda., and Pacaembu Autopeças Ltda.

Who are Thiago Sousa's colleagues at Covalen?

Thiago Sousa's colleagues at Covalen include Emanuel Albert, Lukasz Sulik, Reoland Pepa, Rula Asad, and Pierangelo Macconi.

How can I contact Thiago Sousa?

You can use AeroLeads to view verified contact signals for Thiago Sousa at Covalen, including work email, phone, and LinkedIn data when available.

What schools did Thiago Sousa attend?

Thiago Sousa holds Bachelor’S Degree, Business Administration And Management, General from Universo - Universidade Salgado De Oliveira Filho - Recife/Pe.

What skills is Thiago Sousa known for?

Thiago Sousa is listed with skills including Vendor Management, Sales Management, Negotiation, Team Leadership, Account Management, Sales Operations, New Business Development, and Management.

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