Executive Assistant
CurrentManagement of an Executive's diary, assisting in the efficient and effective management of their workload.Putting together of Executive Committee and Board meetings packs and ensuring that all matters arising are attended to.Coordination of travel arrangements for Executive and the teamCoordination of department’ssocial eventsAttend meetings and take the minutes where required or requested by the ExecutivePrepare the agenda and take minutes and follow up on action items for department meetings.Type documentation, memorandums, minutes as and when required.Ensure the department’s policy repository is up to date and that policies are accurately filed.Assist with internal queries directed to the Risk division and allocate to the relevantindividualsOrdering of stationery and keeping asset verification list up to date.Risk champion for the department.FEBRUARY 2018 – FEBRUARY 2021PA TO GMS, LAND BANKManage the diaries of the general managers and their teamsCoordination of travel arrangements for the managers and theirteam.Maintain the teams’filing and storage systems and keep filing / document management system up to date.Monitor and order teams’supplies such as stationery & refreshments etc.Attend meetings and take the minutes.Type documentation, memorandums, minutes and reports as and when required.Meet and greet clients, ensuring that clients are directed to the appropriate individual.Answer telephones, direct calls, take messages and return calls as appropriateFICA checks of applicantsResponsible for directing of general queries to the appropriate individualAssist project team with client engagementsAttend to walk in clients and online enquiries.Direct potential clients to the appropriate provincial bankers and managers.Assist with allocating and following up on customer complaints
