Tom Hoctor Email & Phone Number

Hopkinton, Massachusetts, United States

• Architected global team (US, Ireland, Taiwan) of six field application engineers, defined the team's charter, and developed individual technical proficiency.• Successfully led FAE team through the complete Dell EMC qualification of its first internally developed SSD and demonstrated an extensive understanding of the qualification process, host platforms, and SSD-to-system integration.• Accountable for triage, root cause, verification, and resolution of over 500 firmware/hardware related issues.• Comprehensive knowledge of debugging devices, tools, and methods, including: PCIe/NVMe/I2C/SPI protocol analyzers, UART/serial communication, debug/trace probes, host logs, device logs (telemetry), and more.• Spearheaded tiger teams for numerous high severity issues; responsible for interfacing with SMEs, internal product teams, and customers to resolve all issues in a timely manner.• Key contributor in the defining and planning of SSD product lifecycle, factory/manufacturing methodologies, and reverse flow logistics.

Hopkinton, Massachusetts

• Collaborated with global cross-functional teams to design and execute characterization strategies to evaluate all relevant properties of Kioxia NAND and ultimately achieve SSD data reliability and endurance requirements.• Co-designed, maintained, and continuously augmented an elaborate test infrastructure to enable the NAND characterization process which included: NAS (5PB+ openZFS), network management (100GB/25GB), compute resources (70+ PowerEdge servers with RHEL), 6 industrial temperature chambers, and custom NAND to system integration hardware.• Responsible for post-processing, analyzing, and creating comprehensive reports from data produced by focused NAND characterization tests including: cross temperature, data retention/end of life, erase bake, read disturb, read refresh, open vs. closed block, and more.• Integrated MongoDB to test infrastructure, significantly improving data post-processing efficiency.• Successfully executed and delivered results which directly enabled the timely delivery of firmware policies for BiCS4 and BiCS5 Kioxia NAND.

Marlborough, Ma, United States

Franklin, Ma

Specializing in the infrastructure development and testing of the following SSD interfaces and form factors: NVMe (M.2, U.2 2.5” & Add-IN PCIe/AIC) and SATA (M.2, mSATA, MO-297, 1.8” & 2.5”)

Franklin, Ma

• Ran extensive and sophisticated tests in order to stress HDDs to their limits using both hardware and software.• Worked directly with HDD suppliers by reporting the results of the aforementioned. Also, aided in the automation of these reports using extensive VBA coding via Microsoft Excel.• Tested HDDs using extremely sophisticated computer and electrical/electronic test equipment

Andover, Ma

• Used problem solving to help manage, organize, and reduce the number of orders on hold for quality issues• Published weekly metrics to track progress, highlight problem areas, and ensure compliance for multiple projects and systems• Presented weekly on progress and major issues to the Director of Supplier Quality and his Supplier Quality leadership team while helping to drive the meetings

Bachelor Of Science (B.S.), Electronic Engineering Technology

High School Diploma, Electrical