Thomas B.

Thomas B. Email and Phone Number

ITSM Customer Success @ SolarWinds
7171 Southwest Pkwy, Austin, Texas 78735, us
Thomas B.'s Location
United States, United States
About Thomas B.

Thomas B. is a ITSM Customer Success at SolarWinds. Colleagues describe him as "Thomas is a bright, energetic individual that is capable of bringing professionalism and talent to whatever he comes across. He was a valuable member of Pi Sigma Epsilon and utilized his business acumen in this organization as well as his studies. He stepped up and lead teams dealing with marketing and sales projects, as well as contributed valuable insight to chapter decisions. I also worked with Thomas in our "capstone" business class dealing with strategic management decisions and final presentations. I would recommend Thomas for employment to anyone seeking a determined, motivated young professional." and "I've known Thomas Boylan for two years, and in that time I have seen him grow and expand his leadership skills significantly. He is an enthusiastic and quick learner. He handles himself very well in high pressure situations, and is a real team player. One of Thomas' best qualities is his sense of humor, which he subtly weaves into his professional demeanor. I see great things in his future, and feel strongly that when he finds the right position, at the right company, there is no limit to what Thomas can accomplish."

Thomas B.'s Current Company Details
SolarWinds

Solarwinds

View
ITSM Customer Success
7171 Southwest Pkwy, Austin, Texas 78735, us
Website:
solarwinds.com
Employees:
1
Thomas B. Work Experience Details
  • Solarwinds
    Lead Customer Success Manager
    Solarwinds Jul 2023 - Present
    Austin, Texas, Us
  • Symphonyai
    Senior Customer Success Manager
    Symphonyai Aug 2022 - Jul 2023
    Palo Alto, California, Us
    Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert. Summit uses machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT Help Desk Operations, and up to 45% better Total Cost of Ownership.
  • Solarwinds
    Senior Customer Success Manager
    Solarwinds May 2019 - Jul 2022
    Austin, Texas, Us
    SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
  • Solarwinds
    Customer Success Manager, Samanage
    Solarwinds Jan 2018 - Apr 2019
    Austin, Texas, Us
    Samanage is redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization.
  • Citrix
    Corporate Sales Representative
    Citrix 2015 - 2018
    Fort Lauderdale, Fl, Us
    Citrix Systems is a pioneer in the cloud computing industry with a number of unique product lines, 28-years of industry leading experience, and a purpose of providing “anyness” to small, medium, and enterprise level businesses. Through tools like ShareFile, ShareConnect, Xen-platforms, and Netscaler, Citrix provides easy and secure access to any business content, anytime, on any device, and anywhere in the world, instantly. By utilizing Citrix’s tools, businesses see returns in the form of additional free time, monetary savings, and various holistic benefits, such as peace of mind, confidence in their solutions, and employee satisfaction with their jobs.
  • Syncfusion
    Global Account Manager
    Syncfusion 2014 - 2015
    Morrisville, North Carolina, Us
    Syncfusion was founded by industry experts in 2001, Syncfusion, Inc. provides the broadest range of enterprise-class software components and tools for the Microsoft .NET platform. With Syncfusion, developers can move beyond simply coding applications to delivering real business innovation—the elegant user interfaces, business intelligence dashboards, and sophisticated reporting that today's business users need, in the formats they demand.

Thomas B. Education Details

  • Cardinal Gibbons High School
    Cardinal Gibbons High School
  • University Of North Carolina Wilmington
    University Of North Carolina Wilmington
    Psychology

Frequently Asked Questions about Thomas B.

What company does Thomas B. work for?

Thomas B. works for Solarwinds

What is Thomas B.'s role at the current company?

Thomas B.'s current role is ITSM Customer Success.

What schools did Thomas B. attend?

Thomas B. attended Cardinal Gibbons High School, University Of North Carolina Wilmington.

Who are Thomas B.'s colleagues?

Thomas B.'s colleagues are Carmen Chong, Shirley Hurley, Arvin Libiran, Sandeep Goynar, Kevin Sperrazza, Hetty Ordovez, John Logard Torrijos.

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