Service Management Product Owner
CurrentProduct Owner of ServiceNow ITSM tool, owning E2E service provision, development, and use of the tool.
Jul 2023 - Present
AeroLeads people directory · profile
Thomas Batchelor Email & Phone Number
Product and Service Manager, specializing in development and improvement
at
ARO Technology
1 work email found
@dhl.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Product and Service Manager, specializing in development and improvement
Location
Welwyn Garden City, England, United Kingdom
Who is Thomas Batchelor? Overview
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Quick answer
Thomas Batchelor is listed as Product and Service Manager, specializing in development and improvement at ARO Technology, based in Welwyn Garden City, England, United Kingdom. AeroLeads shows a work email signal at dhl.com and a matched LinkedIn profile for Thomas Batchelor.
Thomas Batchelor previously worked as Service Management Product Owner at Aro Technology and Software License Manager at Ab Inbev. Thomas Batchelor holds English Language And Creative Writing, English Language, General from University Of Gloucestershire.
Company email context
Email format at ARO Technology
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{first}.{last}@dhl.com
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Profile bio
About Thomas Batchelor
A Product Owner, License Manager and ITIL management expert with a demonstrated history of working in the consumer goods industry and SIAM roles. Strong information technology professional skilled in customer facing roles, communication, and management. Working with dotted lines to Data Centre, Operations, Project Management, Enterprise Architecture, and Vendor Procurement teams.
Listed skills include Editing, Proofreading, Copy Editing, Microsoft Word, and 5 others.
Current workplace
Thomas Batchelor's current company
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9 roles
Thomas Batchelor work experience
A career timeline built from the work history available for this profile.
Software License Manager
Controlling Licenses for Tech Packages in the EUR zone, in-housing the role to comply with company policy; creating new spending, savings, and process improvements for supporting Business Units. Managing, Delta, deployments, transformations, and future-proofing changes for both server and user-based licenses. Working with major vendors and business.
May 2022 - Jan 2023
Service Transition Leading Expert
Bringing new technology into our support structure while also looking for existing items to shift left towards our users. Working closely with a wide range of stakeholders o both keep to our Solutions strategy and address concerns and new requirements of our business.
Jan 2021 - May 2022
Knowledge Manager
Working as part of Solutions community, responsible for knowledge creation, documentation, and propagation across organization, including responsible for knowledge flowing efficiently. As part of this role I also identify knowledge gaps, and lead process to fill and enroll the information back into our community by following a knowledge lifecycle for.
Apr 2019 - Jan 2021
Quality Assurance And Training Specialist
Dhl It Services
To respond to and resolve incidents and support requests related to information systems and equipment available at the workplace, and to provide assistance to users to enable them to make effective use of such systems and equipment. Is involved in Incident Management process (IM) and its activities and participates on IM process improvement and.
Nov 2017 - Apr 2019
Service Desk Analyst
Working in a user/customer facing role, with direct first point contact to users and maintaining a role as communicator between customers and other support teams.Following and applying agreed policies and procedures in all aspects of work.Receiving requests for assistance from users in a pleasant and professional manner. Maintaining accurate log entries of.
Nov 2016 - Nov 2017
Junior Dps Agent
Responsible for the application and adherence to international sanctions in the EMEA region. Working in compliance with EU, UN, US, and UK laws and sanctions against fraud, terrorism, drug restrictions, and other materials. Other responsibilities include:Review Denied Parties high match shipments against set criteria to determine the validity of the match.
Jan 2016 - Sep 2016
Proofreader/Copy-Editor
Freelance
Dec 2014 - Jan 2016
Assistant Teacher/Eal Teacher
International School Of Moscow
I worked as both an Assistant Teacher to the English department and EAL teacher for secondary school. As an EAL Teacher I was responsible for classes of up to 18 students from years 7 to 9, as well as tutoring students in years 10 and 11 for their IGCSE English exams. I also created course content, tailor made to support students in areas that needed.
Jul 2013 - Jul 2015
1 education record
Thomas Batchelor education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Thomas Batchelor work for?
Thomas Batchelor works for ARO Technology.
What is Thomas Batchelor's role at ARO Technology?
Thomas Batchelor is listed as Product and Service Manager, specializing in development and improvement at ARO Technology.
What is Thomas Batchelor's email address?
AeroLeads has found 1 work email signal at @dhl.com for Thomas Batchelor at ARO Technology.
Where is Thomas Batchelor based?
Thomas Batchelor is based in Welwyn Garden City, England, United Kingdom while working with ARO Technology.
What companies has Thomas Batchelor worked for?
Thomas Batchelor has worked for Aro Technology, Ab Inbev, Anheuser-Busch Inbev, Dhl It Services, and Dhl.
How can I contact Thomas Batchelor?
You can use AeroLeads to view verified contact signals for Thomas Batchelor at ARO Technology, including work email, phone, and LinkedIn data when available.
What schools did Thomas Batchelor attend?
Thomas Batchelor holds English Language And Creative Writing, English Language, General from University Of Gloucestershire.
What skills is Thomas Batchelor known for?
Thomas Batchelor is listed with skills including Editing, Proofreading, Copy Editing, Microsoft Word, Microsoft Office, Communication, Customer Focused Service, and Microsoft Excel.
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