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Thomas Bates Email & Phone Number

Senior Desktop Support Technician at ISO New England at ISO New England
Location: Holyoke, Massachusetts, United States 9 work roles 2 schools
1 work email found @iso-ne.com 1 phone found area 413 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email t****@iso-ne.com
Direct phone (413) ***-****
LinkedIn Profile matched
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Current company
Role
Senior Desktop Support Technician at ISO New England
Location
Holyoke, Massachusetts, United States
Company size

Who is Thomas Bates? Overview

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Quick answer

Thomas Bates is listed as Senior Desktop Support Technician at ISO New England at ISO New England, a company with 550 employees, based in Holyoke, Massachusetts, United States. AeroLeads shows a work email signal at iso-ne.com, phone signal with area code 413, and a matched LinkedIn profile for Thomas Bates.

Thomas Bates previously worked as Senior Desktop Support Technician at Iso New England and IT Contractor at Sni Technology. Thomas Bates holds Bachelor Of Science - Bs, Management Information Systems, General, Summa Cum Laude from Southern New Hampshire University.

Company email context

Email format at ISO New England

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{first_initial}{last}@iso-ne.com
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AeroLeads found 1 current-domain work email signal for Thomas Bates. Compare company email patterns before reaching out.

Profile bio

About Thomas Bates

Thomas Bates is a Senior Desktop Support Technician at ISO New England at ISO New England. He possess expertise in troubleshooting, windows 7, laptops, technical support, windows xp pro and 41 more skills.

Listed skills include Troubleshooting, Windows 7, Laptops, Technical Support, and 42 others.

Current workplace

Thomas Bates's current company

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ISO New England
Iso New England
Senior Desktop Support Technician at ISO New England
holyoke, massachusetts, united states
Website
Employees
550
AeroLeads page
9 roles

Thomas Bates work experience

A career timeline built from the work history available for this profile.

Senior Desktop Support Technician

Current

Holyoke, MA

Providing desktop support for 700+ Windows 10 desktops..Using Microsoft SCCM for software deployment to user desktops.Using Atlassian JIRA service desk to assist with level 2 support calls and software installs.Software support includes Microsoft Office 2016, various Adobe products, and industry specific software packages.

Jul 2014 - Present

It Contractor

ISO New England - Holyoke, MA

Working on Windows 7 upgrade projectUsing Microsoft User State Migration Tool to transition users from Windows XP to Windows 7.Imaging and software installation on new devices to prepare prior to migration. Software includes Microsoft Office 2007, Oracle client and BI tools and specialized software for power system management.Using CA's ITCM for software.

Nov 2013 - Jun 2014

It Contractor

Hartford, Connecticut Area

Travelers Insurance Next Generation Desktop rollout project. Support involves creating weekly schedules for 1000+ workstation upgrades, rescheduling failed upgrades, and following up with remote technicians and users to complete overdue upgrades. Assisted with new computer builds using Microsoft System Center 2012 imaging and deployment system. Assisted.

May 2013 - Nov 2013

Desktop Support Analyst

Exelis Power Solutions

Provided desktop support for 400+ local clients using Windows XP Pro and Windows 7 desktops. Software support for Office 2003, 2007, and 2010, Adobe products and engineering applications and hardware support for Dell desktop and laptop computers and HP laser printers.Provided local Active Directory support which included password resets, computer account.

Dec 2006 - May 2013

Contract It Support

Provided desktop support duties at Exelis Power Solutions before being hired to permanent position.Provided desktop support duties at Baystate Medical Center

Apr 2006 - Dec 2006

Technical Support Specialist

Techcavalry

Provided local and remote support for home and small business users.Support for Windows 98, Me, 2000, and XP Home and Professional included installation, configuration, and troubleshooting of software and hardware.Software support for all versions of Microsoft Office up to and including Office 2003.Setup of home and small office networks. Used Linksys and.

Aug 2005 - Apr 2006

Desktop Support Specialist

Springfield, Massachusetts Area

Provided desktop support for 500+ local clients at Unicare Life and Health in Springfield, MA.Support for Windows 95, 98, NT 4.0 and 2000 included installation, configuration, and troubleshooting of software and hardware and use of Symantec Ghost imaging software.Software support included Microsoft Office 97 and 2002, Attachmate Extra!, WallData Rumba, and.

Oct 1999 - Oct 2003

Field Technical Support

Springfield, Massachusetts Area

Provided telephone assistance to off-site clients supporting Windows 95 and 98 desktops running proprietary software, Microsoft Office 97, and Chameleon terminal software in insurance sales industry.Basic account management of Windows NT domain included unlocking and resetting of domain accounts.Provided remote administration of Novell 3.12 servers.

Oct 1998 - Oct 1999

Desktop Support / Lan Administrator

Springfield, Massachusetts Area

Provided desktop support for 1000+ clients at Unicare Life and Health in Springfield, MA.Support for clients using DOS, Windows 3.11, and Windows 95 included installation, configuration, and maintenance.Software support included Word Perfect, Microsoft Office 4.3, Attachmate Extra!, Paradox, and Lotus SmartSuite.Administration of local Novell 3.11, 3.12.

Aug 1996 - Oct 1998
Team & coworkers

Colleagues at ISO New England

Other employees you can reach at iso-ne.com. View company contacts for 550 employees →

2 education records

Thomas Bates education

FAQ

Frequently asked questions about Thomas Bates

Quick answers generated from the profile data available on this page.

What company does Thomas Bates work for?

Thomas Bates works for ISO New England.

What is Thomas Bates's role at ISO New England?

Thomas Bates is listed as Senior Desktop Support Technician at ISO New England at ISO New England.

What is Thomas Bates's email address?

AeroLeads has found 1 work email signal at @iso-ne.com for Thomas Bates at ISO New England.

What is Thomas Bates's phone number?

AeroLeads has found 1 phone signal(s) with area code 413 for Thomas Bates at ISO New England.

Where is Thomas Bates based?

Thomas Bates is based in Holyoke, Massachusetts, United States while working with ISO New England.

What companies has Thomas Bates worked for?

Thomas Bates has worked for Iso New England, Sni Technology, Gss Infotech, Exelis Power Solutions, and Teksystems.

Who are Thomas Bates's colleagues at ISO New England?

Thomas Bates's colleagues at ISO New England include Mark Phelps, Shannon L. Carey, Cpa, Max Chisholm, Bryan Mccaffery, and Rajasekhar Balakrishnan.

How can I contact Thomas Bates?

You can use AeroLeads to view verified contact signals for Thomas Bates at ISO New England, including work email, phone, and LinkedIn data when available.

What schools did Thomas Bates attend?

Thomas Bates holds Bachelor Of Science - Bs, Management Information Systems, General, Summa Cum Laude from Southern New Hampshire University.

What skills is Thomas Bates known for?

Thomas Bates is listed with skills including Troubleshooting, Windows 7, Laptops, Technical Support, Windows Xp Pro, Norton Ghost, Servers, and Remote Desktop.

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