Project Coordinator Hilton WorldwideAssigned to coordinate project for Hilton Worldwinde to move 4500 properties to new WAN platform and to convert from IBM to Dell as a harware/software vendor. Build Inventory spreadsheet of all properties with circuit numbers / IP/ Routers / cost and other data information. Analyze billing and make sure all old circuits are disconnected and stop billing.

Consult , analyze, and administer voice and data networks for business in West Tennessee area. Install new hardware and/or services for business customers.

Responsible for pre and post Sales engineering and support. Support Sales team with solutions for customer needs, pricing, and technical support for customer concerns and solutions. Assist in proposal documents and presentations to customer base.Responsible for test and turn up of T1 and larger circuits for CLEC and Business Customers.Responsible for installation, configuration, customization, deployment, and administration of customer LAN/WAN, hardware, and computer setup. Lead support… Show more Responsible for pre and post Sales engineering and support. Support Sales team with solutions for customer needs, pricing, and technical support for customer concerns and solutions. Assist in proposal documents and presentations to customer base.Responsible for test and turn up of T1 and larger circuits for CLEC and Business Customers.Responsible for installation, configuration, customization, deployment, and administration of customer LAN/WAN, hardware, and computer setup. Lead support technician and manager responsible for premise technicians for all west TN customer locations, and hundreds of business Digital and VOIP phone connections.Installing and configuring routers and switches and repairing existing ones. Ordering warranty and replacement parts, new equipment, and peripherals. Show less

Consult for businesses in West Tennessee to upgrade their voice and data networks and hardware to better serve their needs and cost.

Primary point of contact for complex business customers to answer questions, place orders, and report trouble for their voice and data networks. Primary customer where all City and County Governments and mid sized to large business customers in West Tennessee. Support six sales teams in the area and over three hundred complex customers.