Managing Teams Focused on both Customer Services and Sales

Customer Services Advisor on a pair of Campaigns, one relating to Public Health and the other in Energy. Providing in and out bound customer services.

Providing general advice to clients with a wide range of issues. Working as part of a team of volunteers providing information and support to those that need it.

Helped with the user experience on the website, assisted in user acquisition and retention. Engaging with clients Provided social media advice on request with a number of projects undertaken by Convinced Branding and Communication

Updated PC Hardware in a people facing environment

Assisting the Head of Community with the day to day functions of Playfire. This included engaging with users on the forums, creating editorial pieces for company's blog and managing the rewards program. Assisted the wider marketing team as needed.

Digital Customer Services, merrily helping customers with their issues and frustrations. Sort to be efficient, polite with a sprinkle of charm.