Thomas Burns Email & Phone Number

New York, United States

545 Washington Blvd, Jersey City, NJ

• Enterprise Program/Project Manager for IT cybersecurity projects covering network / infrastructure, cloud, firewall, database, malware / botnet defense, Splunk monitoring, data loss prevention, mobile application.
• Streamlined project completion by instituting PM management methodology across projects.
• Reduced corporate security risks by creating process development and improvement initiatives with Security and IT staff.
• Heightened company info security working with external / internal auditors on SOX, SOC and 27001/17 certifications and client audits.

1 Madison Ave, New York, NY

• Program/project management for large–scale top priority and complex technology/regulatory initiatives (CCAR – Comprehensive Capital Analysis Review). Lead/coach/mentored cross–functional program/project managers/teams.
• Safeguarded Federal Reserve compliance through process improvement and quality assurance with special focus on internal audit raised issues. Included identifying and resolving compliance to FRB requirements.

New York, New York

• Successfully achieved regulatory commitments while providing support to large scale PMO portfolios: Electronic Communication Surveillance, Trade Surveillance Retail, Employee Due Diligence, Trade Surveillance.
• Created development initiatives for processes and reporting to satisfy adherence to Corporate Policies within Compliance IT Tech teams. Fulfilled strategic compliance goals by partnering with internal Auditors to.
• Developed detailed budget research and analysis on financial impacts from committed deliverables; resolved critical executive requests with immediate attention and short turn–around time frames.

Bridgewater, NJ

• Successfully Project Managed transition of US PharmaOps application support functions to Accenture consulting with an estimated cost savings of $12.8m over next 3 years, including planned forecast and budget for North.
• Transitioned over 230 applications, application enhancements, service requests/incident handling processes and application monitoring to Accenture staff in US (30%) and India (70%). Drove knowledge transfer, technical.

• Successfully managed program of over 80 projects to transition 350 FTEs from onshore to near/offshore locations including oversight of 30 project teams; producing deliverables covering regulatory, legal, compliance.
• Achieved cost savings of $25m by successful delivery of the resource transition program.
• Designed and implemented engagement model process and artifacts for instrument reference data services PMO. Partnered with internal auditors and compliance to develop processes, as well as identify and resolve issues.

Greater New York City Area

Served in various PMO / Project Manager consulting roles as partially shown below. In addition to consulting duties, managed PMP training program which enrolled over150 students (at one time), managed up to 8 field consultants, conducted RFP development and review, internal training, resource coaching and sales support.

Jersey City, NJ

• Completed 4 large scale TD Waterhouse / Ameritrade legacy-to-web integration projects to close gaps for Institutional Advisor creation, administration and new account creation systems.
• Coordinated design, development, quality and end user teams in New Jersey, Omaha and San Diego.
• Delivered projects successfully to synchronized target delivery dates.

Greater New York City Area

• Managed pre-Enterprise Project Management Solution team that designed EPM solution by gathering requirements and developing processes, tools and training that was transferred to a permanent enterprise solution.
• Minimized costs by using technology currently in use in the firm: MS Project, MS Project common resource pools, MS Excel and VBA macros.

Morris Plains, N.J.

• Improved security by implementing a Minimum Security Baseline (MSB) that developed MBS recommendations for various Global operating systems in servers throughout the firm.
• Coordinated deployment team rollouts of MSB security remediation to 500+ servers.

New York, NY

Managed / coordinated BankOne merger related process redesign; data integration and data clean up initiatives; resource management tool selection, revision and implementation; internally developed project tracking application Unit / UAT testing.

New York, NY

• Classified project effort into specific categories to determine payments to IT outsource organization (IBM).
• Developed guidelines for project categorizations; interfaced with IBM managers; managed daily categorizations; reviewed project financials for adherence to categorization guidelines; conflict resolution and negotiations.
• Identified over 10 million dollars in erroneous charges.

New York, NY

Managed third party vendor Business Intelligence, Reporting and Database software products used throughout the firm. Managed vendor relationships, negotiations of new contracts and contract renewals, coordinated annual maintenance renewals and escalation of end user issues and selection of new products through Global Steering Committee.

Hartford, Connecticut Area

• Manager / PM Coach for ePro – Profile legacy-to-web Replacement applications, part of CIGNA’s Transformation project.
• Coordinated testing teams, developed project schedule, developed reporting processes and provided pm coaching to other managers on team.
• Brought project (first in a series of 9 major projects) from 8 week delay to successful on time delivery keeping overall Transition project on target.

New York, NY

Managed development of web-based financial information new products; coordinated international (NY, UK, Israel) teams of analysts, developers and testers throughout project life cycle. Products included: Native language Equity Center websites for the Untied Kingdom, France, Germany, Ireland, and Australia; US Commodities site; Interactive Charting.