Thomas C. Email & Phone Number

Hereford, England, United Kingdom

At XLCyber, our mission is to cultivate a culture of cybersecurity awareness and facilitate the continuous improvement of cybersecurity practices in the workplace. We are committed to providing the necessary tools, training, and resources to empower your workplace to recognise and respond to cyber threats effectively. Together, we can build a resilient.

Malvern, England, United Kingdom

• Coordinated as a part of an operational team to deliver cloud technology platforms, following correct processes and procedures to meet performance and security standards.
• Managed a high-impact project to upgrade an entire domain from outdated operating systems to state-of-the-art, compliance-driven systems. Utilised the domain and monitored platforms to detect and address cyber threats.
• Ensured optimal performance and reliability by administering and overseeing VMWare and on-premise virtual infrastructures.
• Developed a robust Disaster Recovery and Backup system to protect data and operations against potential disruptions.
• Led the initiative at QinetiQ to construct and deploy essential infrastructure services on an offshore remote island.
• Contributed to the selection of technology and tools to facilitate the operation of cloud technology services.

• Served as a technical lead, led the deployment process, and enrolled +3000 mobile devices into Azure MDM, enhancing security measures and improving management visibility, ensuring compliance and governance adherence in.
• Assured client computers meet the business’s audit standards and appropriately report to various services, including WSUS, ADUC, SCCM, McAfee ePolicy Orchestrator, Ivanti environmental manager, and Ivanti AppSense.
• Established standardized practices by writing and publishing standard operating procedures to the business’s SharePoint site for colleagues to follow, ensuring procedure consistency.
• Ensured seamless IT operations and customer satisfaction by resolving technical incidents, service requests, and audit requestsfor the business’ site across UK and internationally.
• Utilised software as a service management platform CoreView for Office365 and Citrix Director for XenDesktop virtualisation platforms, increasing productivity for end-users.
• Delivered environmental development support to the Microsoft Dynamics 365 and SAP application development teams.

Herefordshire, England, United Kingdom

• Initiated, executed, and oversaw the entire process of identifying, testing, and deploying a new backup and disaster recovery system to 15 diverse businesses, varying in size from 5 to 250 employees.
• Performed remote troubleshooting and onsite diagnostics to identify and resolve common and complex IT and cyber security issues, minimising downtime and ensuring system integrity.
• Identified and deployed solutions proactively, enabling the company to demonstrate compliance with the EU GDPR and UK Data Protection Act 2018.
• Consulted on cyber security breaches and provided expert advice on risk mitigation strategies to prevent further occurrences.
• Guided key stakeholders on potential risks and provided guidance on effective risk mitigation strategies.