Thomas C. Email & Phone Number

United States

Schofield, Wisconsin, United States

Chicago, Illinois, United States

Manage and lead customer service teams while serving as a vital intermediary between clients and tradespeople for trade shows, exhibitions, and diverse events held at McCormick Place. My current responsibilities encompass a comprehensive range of tasks, including scheduling team members' work schedules and meticulously tracking their hours, alongside establishing and overseeing on-site service centers and networks. Furthermore, I conduct client meetings to discern service requirements and… Show more Manage and lead customer service teams while serving as a vital intermediary between clients and tradespeople for trade shows, exhibitions, and diverse events held at McCormick Place. My current responsibilities encompass a comprehensive range of tasks, including scheduling team members' work schedules and meticulously tracking their hours, alongside establishing and overseeing on-site service centers and networks. Furthermore, I conduct client meetings to discern service requirements and develop pragmatic solutions, perform post-service installation satisfaction checks with clients, and ensure the generation and timely submission of invoices. Show less

Chicago, Illinois, United States

Fostered strong, lasting connections with clients, demonstrating a commitment to delivering exceptional service and ensuring their satisfaction. Orchestrated seamless client experiences at high-profile events, including trade shows, conventions and various other events hosted at McCormick Place. Served as the primary point of contact for valued clients, providing on-site support, guidance, and personalized assistance. Collaborated closely with skilled trades workers to guarantee the accurate… Show more Fostered strong, lasting connections with clients, demonstrating a commitment to delivering exceptional service and ensuring their satisfaction. Orchestrated seamless client experiences at high-profile events, including trade shows, conventions and various other events hosted at McCormick Place. Served as the primary point of contact for valued clients, providing on-site support, guidance, and personalized assistance. Collaborated closely with skilled trades workers to guarantee the accurate receipt and precise installation of orders. Demonstrated strong organizational skills through precise data entry, ensuring accurate and up-to-date records for streamlined operations. Managed invoicing processes, ensuring timely and accurate billing. Show less

Chicago, Illinois, United States

My role encompasses designing recording schedules, performing equipment calibrations, and regulating sound quality. I oversee facility maintenance, handle complex repairs, and manage computer systems, software, and networks. I actively engage in recording, mixing and mastering client recordings, while also overseeing invoice and billing processes. My strategic acumen drives sales, marketing, and budgeting initiatives, supporting revenue goals. My dedication to Someday Sound Studios has been… Show more My role encompasses designing recording schedules, performing equipment calibrations, and regulating sound quality. I oversee facility maintenance, handle complex repairs, and manage computer systems, software, and networks. I actively engage in recording, mixing and mastering client recordings, while also overseeing invoice and billing processes. My strategic acumen drives sales, marketing, and budgeting initiatives, supporting revenue goals. My dedication to Someday Sound Studios has been pivotal in its growth, success, and reputation for audio excellence. Show less

Chicago, Illinois, United States

Installed voice and data networking systems in newly constructed offices and buildings, consistently meeting or surpassing national and municipal standards. My collaborative approach involved close coordination with clients and various trades, ensuring each project aligned precisely with clients' specifications and exceeded their satisfaction expectations. I also successfully complete a rigorous four-year I.B.E.W. apprenticeship program, encompassing a diverse curriculum spanning Technical… Show more Installed voice and data networking systems in newly constructed offices and buildings, consistently meeting or surpassing national and municipal standards. My collaborative approach involved close coordination with clients and various trades, ensuring each project aligned precisely with clients' specifications and exceeded their satisfaction expectations. I also successfully complete a rigorous four-year I.B.E.W. apprenticeship program, encompassing a diverse curriculum spanning Technical Math, Electrical Circuitry, and Leadership development. Show less