Thomas Caley Email & Phone Number

Operational support for trading systems of hardware and software with Lord Abbett data centers and related facilities. Supporting 600HP servers running Windows 2003 & 2008, UNIX, via HP Openview.Supported full cycle projects such as member server builds, internal and external software releases including technical/functional testing, production.

Capably led a six-week gap analysis project consisting of fact-finding and meticulous daily documentation of hardware and software processes of several groups within a data center. Evaluated, planned, designed, and coordinated all day-to-day activities. Built positive relationships with staff, promoting a spirit of teamwork and idea-sharing to maximize.

Oversaw technical support and coordination of technical issues involving network, hardware, software, and operating systems of NT/2000 Server. Proactively monitored day-to-day technical operations and specifications of IT server environments.ACCOMPLISHMENTS:Facilitated implementation of a limousine reservation application consisting of A/P, A/R, a.

Directed a staff of 30 professionals in an Operations Environment that included Supervisors, Master and Terminal Console Operators, Pint/Tape Pool Operators, Production Support, Helpdesk and Tape Librarians. Revamped old methodologies and standardized new, more efficient processes.ACCOMPLISHMENTS:Maintained data center environment, including fire alarms.

Proactively managed daily operations of data center including all aspects of data processing environments. Oversaw round-the-clock multi-CPU, multi-complex, and MVS environments while directing four departments consisting of 15+ professionals including Systems Console Operations, Production Control, Network Services, Tape Library, and Print Processing..