Thomas Capps Email & Phone Number

Hendersonville, Nc, Us

Hendersonville, Nc

Responsible for all levels of management to include, increase sales and profits.

Trained all levels of management to be proficient in interviewing, hiring, runningprofitable shifts, communication skills, meet all requirements of managementresponsibilities to include the following: managing under stress, maintaining aprofessional appearance and writing crew schedules to meet customer demands and salesflows. Trained managers how to order product to meet sales demands as well as properproduct levels and to ensure proper invoicing to ensure accuracy of food cost and to meetbudgets for all P&L categories• Successfully handled Computer training courses for management and crew with follow upfor completion of courses within set time frame• Executed daily operations of Sales trends, goal setting and established priorities formanagers for the day• Wrote and produced monthly, quarterly and yearly Profit and Loss Budgets withindividual store managers. Conducted on-site observation and inspections to ascertain unitfunctions, work performed and systems used, equipment repair and personnel staffingexpectations• Was instrumental in creating goals and procedures to increase Sales and Profits Savingin excess of $540,000.00 in a four year period Evaluated, recommended, and approvedchanges to meet the needs of Company Expectation• Supervised and managed accounts payable and expenses authorized each Unit per Budgetguidelines and needs• Supervised 8-10 Managers and 30 to 45 employees, scheduled work hours, resolvedconflicts, determined salaries• Gathered and organized information relating to conducted investigations into food theftby employees and managers. Conducted several sexual Harassment allegations and Employeegrievance allegations of crew and managers• Analyzed data, gathered and developed solutions and alternative methods of meetingBudgets for multiple unitsCracker Barrel Old Colorado Springs & Pueblo, Colorado 80920

Performed all requirements and expectations related to multi-million dollar unitmanagement. Completed all required on line training courses set by Cracker Barrel. Jobduties included scheduling, training crew, Customer Service, Ordering food and papersupplies, Weekly and Monthly inventories, working different shifts and long hours.

Transferred to North Carolina with Cracker Barrel and performed all responsibilitiesrelated to management Wendy's of Colorado Springs Colorado Springs, Colorado, 80909

of Colorado Springs as an entry level manager. Worked my way up toGeneral Manager within 3 months. Learned scheduling, Hiring, Inventory and all minimumrequirements for management. During this time I was introduced to Supervisory position andran this position for 2 years.

Worked for Hardee's after school working my way into management once out of high school

Ged, General, 12

Activities and Societies: Band, Audio Visual, and Shop.

Associates, Sports Medicine

Cracker Barrel Management Training Center Lebanon, Tennessee Management Quality Standards and Problem Solving 1999