Thomas P C. Email and Phone Number
Hey there! I'm passionate about driving operational excellence and process improvements that truly make a difference. With a proven track record of analyzing workflows, I consistently identify areas for improvement and implement strategies that streamline operations, boost productivity, and enhance overall efficiency. My approach isn't just about processes—it's about people. I take pride in recruiting, coaching, and empowering high-performing teams, helping them reach their full potential while achieving key service delivery metrics.In addition to my leadership skills, I have extensive experience in negotiating, drafting, and managing contracts, ensuring that terms are not only favorable but also fully compliant with regulations. My ability to prioritize and manage complex projects from start to finish ensures that every initiative meets quality standards and delivers results.My deep understanding of industry trends and market dynamics allows me to position organizations for sustained competitive advantage. I thrive on building strong relationships across all levels, fostering collaboration that leads to positive outcomes and long-term success.In addition to this valuable experience, some of my notable accomplishments or contributions include:➢ Boosted sales and profitability by 35%, driving significant revenue growth and strengthening the company's market position.➢ Managed permit acquisition, processed invoices, communicated updates to senior leadership, and controlled budgets exceeding $500K.➢ Tactfully negotiated and secured cost-saving vendor contracts, leading to a 10% reduction in event expenses.➢ Designed and developed effective staff development programs, resulting in a 20% increase in team productivity.If you’re looking for someone who can bring strategic vision and operational excellence to the table, let’s connect—I’d love to explore how we can achieve great things together!
Riviera Hospitality Group
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General ManagerRiviera Hospitality Group Apr 2016 - PresentBrooklyn, Ny, UsIn this role, I have the responsibility to lead the delivery of over 10 million meals, earning an "Excellent" rating from AFCO for our project performance. Managing four 24/7 dining facilities, I oversee the distribution of more than 5 million pounds of food and over 6 million pieces of fruit. I’m at the helm of supply chain management for food and dry goods, coordinating up to five military health inspections weekly to ensure compliance.I also spearhead logistics for daily food deliveries to senior citizens' homes, launching operations within tight 72-hour windows. With a fleet of 225 vehicles and a dedicated team of over 1,000 local workers, we effectively support community feeding programs. Building strong relationships with senior citizens allows me to gain insights into their needs while continuously driving team performance improvements.Below are my key accomplishments that I attained:• Contributed over 1M meals to charitable initiatives, demonstrating a commitment to community support.• Expanded production capabilities to serve 72,000 seniors weekly, securing Halal certification to meet diverse dietary requirements.• Delivered 12M snacks, 5M bottles of water, and 37 tractor-trailers worth of cold and shelf-stable products on a weekly basis.• Directed a team of over 800 food service professionals, consistently meeting project timelines and maintaining rigorous compliance standards.• Designed and implemented culturally respectful meal plans, offering a range of hot entrees, cold selections, salads, and beverages, catering to the needs of over 13,000 Afghan refugees daily. -
Event DesignerElegant Affairs Sep 2014 - Apr 2016Glen Cove, New York, UsHere as an event designer, I successfully recruited, trained, and developed staff while managing inventory control and purchasing operations to optimize efficiency in banquet and event services. I stay current on local event regulations, ensuring customer requests are handled with precision and compliance.Collaboration is key in my approach; I work closely with team members to complete tasks promptly, consistently meeting project timelines and client expectations. I design food and beverage plans, schedule staff shifts, and manage ordering processes to align with event needs seamlessly.Below are my key accomplishments that I attained:• Developed seating arrangements, coordinated security measures, and managed logistics for events hosting over 2,600 guests.• Streamlined hiring and training processes, resulting in increased staff retention and performance. -
General ManagerCompass Group/Nyse Euronext Jan 2010 - Jul 2014At Compass Group/Nyse Euronext, I developed and executed follow-up plans to assess customer satisfaction, driving continuous operational improvements. My in-depth analysis uncovered strategic opportunities, leading to initiatives that effectively reduced costs across the board. By forging strong partnerships with stakeholders, I enhanced collaboration and contributed to a wide range of business operations.I prioritize fostering a positive work environment that boosts team morale and embodies our core company values, all aimed at achieving business goals. Managing the company’s financial activities, I oversee budgeting processes, comprehensive reporting, and auditing protocols.Below are my key accomplishments that I attained:• Spearheaded cost-saving measures, leading to a 15% reduction in operational expenses.• Enhanced customer satisfaction rates through the implementation of tailored follow-up strategies, improving retention by 10%.
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Additional ExperienceVarious Companies 2002 - 2010Greenwich, Ct, Us➤ Director of Catering – Compass Group – 2009 to 2010➤ Food & Beverage Director/Director of Operations – Leonard's of Great Neck – 2004 to 2009➤ Head Maître D' of Catering – Leonard's of Great Neck – 2002 to 2004
Thomas P C. Education Details
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Nassau Community CollegeHospitality Management
Frequently Asked Questions about Thomas P C.
What company does Thomas P C. work for?
Thomas P C. works for Riviera Hospitality Group
What is Thomas P C.'s role at the current company?
Thomas P C.'s current role is Results-Driven Leader | Expert in Strategic Planning, Operational Excellence, and Sustainable Growth.
What schools did Thomas P C. attend?
Thomas P C. attended Nassau Community College.
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